Sr. Program Manager, Event Content, AWS Event Content

DESCRIPTION
We are seeking a Sr. Program Manager, Event Content to develop and execute content strategies for tier one AWS events, focused on the AWS AMER Summit program. This role will develop content strategies that align with AWS business objectives and resonate with our target audiences. This role will interface with senior leadership and key stakeholders to gain strategic buy-in and ensure cohesive messaging across regions. The ideal candidate excels at synthesizing complex information into clear, actionable strategies, and can effectively communicate these plans to diverse, cross-functional teams. They should be skilled at managing multiple high-priority tasks, comfortable with ambiguity, and able to influence without direct authority in a fast-paced, global environment. Travel is required for this role (domestic + international).

This role may sit in one of the following locations only: Arlington, VA, USA | Austin, TX, USA | New York, NY, USA | Portland, OR, USA | San Diego, CA, USA | Seattle, WA, USA Relocation offered to these locations only from within the USA only.

Key job responsibilities
Content Operations:
Develop program content strategy and present to senior leadership and key stakeholders for alignment
Develop data-driven topic allocation strategy for event agendas and goals
Manage content program budgets
Contribute to cross-event strategy to drive consistency across flagship events
Develop best practices and associated documentation for owned programs and workstreams, including playbooks
Continuously refine and enhance content operations to deliver exceptional attendee experience
Analyze session performance data and feedback to identify areas for improvement and think big about new ideas
Engage in continuous learning and stay up-to-date with industry trends and emerging technologies related to content operations

Stakeholder collaboration:
Facilitate regular calls and email check-ins with content team members working on the program
Manage contingent workers that own speaker, catalog, and tooling workstreams
Manage vendor relations pertaining to content workstreams

A day in the life
Our team is dedicated to creating bar-raising content experiences across AWS events. We are a collaborative group of strategic thinkers, content visionaries, and event experts who work together to develop and deliver engaging, impactful content that resonates with audiences industry-wide and worldwide. We are experts at aligning content initiatives with broader business goals. We lead the content arm of AWS highest tiered event series, manage complex content operations, and ensure exceptional execution from strategy to delivery.

Content is the foundation of what we do. Content is how we directly communicate with our customers, influence industry narratives, and cultivate meaningful integrated experiences. It serves as the bridge that connects our organization with audiences, shaping perceptions, driving engagement, and facilitating learning and growth on AWS. Content plays a pivotal role in shaping industry trends and conversations. It introduces new perspectives, challenges conventional thinking, and inspires innovation. Content should spark discussion, encourage collaboration, and contribute to the evolution of the industry.

About the team

About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
BASIC QUALIFICATIONS
6+ years of professional non-internship marketing experience
Experience using data and metrics to drive improvements
Experience in building, executing and scaling cross functional marketing programs
Experience developing and managing event content across a multitude of timezones and languages
PREFERRED QUALIFICATIONS
Experience driving direction and alignment with large cross-functional teams and agency partners

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $106,400/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.