Sr Specialist HR

Job Summary:The Sr. Specialist, Human Resources, Bangalore DTC is a trusted HR advisor and partner who collaborates closely with the HR leader, HR team and HR COEs to provide support to managers and employees at West’s Bangalore Digital Technology Center (DTC). Reporting into the Sr. Manager, HR, this position is aligned with specific client groups at the DTC providing end-to-end employee lifecycle support. Areas of responsibility include onboarding, off boarding, performance management compensation, benefits, learning, data entry of employee changes. Essential Duties and Responsibilities:• Applies HR expertise and experience to handle situations in areas such as performance management, recruitment, onboarding, offboarding, compensation planning, learning, benefits, payroll. Provides advice, clarification and follow-up on employment law, policies, procedures, benefits and payroll related items for employees, managers and global HR partners.• Works in collaboration with the appropriate HR teams on items involving performance management, leave of absences, training, development and compensation. o Partners with the HR leader and local HR team in developing and enhancing local HR policies, practices and guidelines. o Using internal dashboards, reports on the status of performance management steps. Follows up with the business on overdue and upcoming items (e.g. objective setting, mid-year review, year-end performance).o Handles leave of absence requests and coordinates with counsel and local HR leader to ensure compliance and timely communication throughout the process.o Partners and collaborates with HR leader to roll out culture and engagement programs• Partners with the Recruiter to ensure staffing needs are met including reviewing and approving appropriate job requisitions and negotiating offers. • Leads, manages, addresses and resolves employee relations concerns, including conducting thorough and objective investigations while keeping the appropriate parties informed.• Develops and leads training programs in partnership with the Learning Team and through training needs analysis to enhance the competencies of the workforce.• Maintains records /system and compiles statistical reports concerning employee-related data such as hires, transfers, performance appraisals, absenteeism rates.• Executes off-boarding process in a thorough, timely and sensitive manner.• Promotes effective communication between employees and management. Reviews, advise on and approves local new hire and promotion announcements.• Handles local administrative and data compliance requirements such as employee data change requests, employee data audits, management of temporary worker/intern database, employee record maintenance and upkeeping of