Job Description
Job Information
Job Requisition ID: 78769
Ministry: Service Alberta and Red Tape Reduction
Location: Edmonton
Full or Part-Time: Full-time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Permanent
Scope: Open
Closing Date: February 26, 2026
Classification: Program Services 5
Salary: $3,263.63 to $4,299.89 bi-weekly ($85,180 - $112,227/year)
Service Alberta and Red Tape Reduction is a solutions provider. We strive to deliver innovative services to government operations and optimize programs and services for Albertans. Every Service Albertan strives to enable the success of our Ministry partners and Albertans through providing exceptional client focused services that meet and exceed our clients' expectations. We are looking for collaborative, agile, solutions focused individuals with strong communication skills and strong service orientation. If that describes you, please read on!
Our ministry is responsible for protecting consumers in an increasingly complex economic environment; overseeing registry activities, like vehicle, business and land registrations; and cutting red tape by one-third to reduce costs, speed up approvals, and make life easier for hard-working Albertans and businesses. The ministry also oversees the policies and legislation related to the regulation of the alcohol, cannabis, gaming, and horse racing industries in the province.
Role Responsibilities
Do you want to help support a fair marketplace in Alberta?
The Consumer, Registry, and Strategic Services Division is looking for an enthusiastic, self-motivated, organized individual with strong leadership and communication skills to join our team. Through the Consumer Services Branch, the ministry supports a fair, effective marketplace for consumers and businesses by developing, administrating and enforcing consumer-related legislation and promoting consumer awareness and education for consumers and businesses concerning their rights and responsibilities.
Reporting to the Manager, Regulation and Administration, you will be responsible for:
Taking enforcement action, including issuing license cancellations and suspensions, issuing administrative penalties and Director’s Orders, and entering into Undertakings, as appropriate.
The interpretation and administration of consumer related legislation, providing expert legislative, policy and program direction and advice to internal and external stakeholders, and providing subject matter expertise with respect to legislative amendments to ensure an informed, fair and competitive marketplace.
Participating in the development of new policies and processes as they relate to consumer related statutes, including the Consumer Protection Act, Residential Tenancies Act, Mobile Home Sites Tenancies Act, Real Estate Act, Condominium Property Act, Debtor’s Assistance Act, Cemeteries Act and Funeral Services Act.
Developing a comprehensive knowledge of business practices and other government legislation/agreements that have an impact on the Statutes administered.
This position will also include working with delegated regulatory organizations, providing education and information sessions to key stakeholders, participating in cross-Ministry working groups, and assisting in the development and review of consumer resources.
Statute administrators are regulatory and subject matter experts on designated/delegated legislative and/or administrative regulatory frameworks. A statute administrator is expected to provide expert advice and interpretation on the legislation, exercise administrative decision making responsibilities under the framework, provide guidance on the administration of operational requirements, and engage in liaison work and outreach with internal and external stakeholders, including members of the public, licensees and registrants, non-governmental and civil organizations, industry associations, and provincial and federal ministries.
Statute administrators provide subject matter expertise to Communications, on policy and legislative projects, and assist other branches or ministries as required. Statute administrators monitor their regulatory areas for market changes or risks to the public and make recommendations or provide direction on policy, process, legislative, and regulatory matters.
The successful candidate will demonstrate the following:
Thorough knowledge of principals of natural justice and administrative fairness.
Understanding of regulatory frameworks.
Experience working with legislation.
Relationship-building and networking skills.
Project planning and management skills.
Excellent communication skills (both written and verbal).
Organizational skills and ability to work independently on multiple projects and tasks.
Please
APS Competencies
Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.
This link will assist you with understanding competencies:
Agility - You will need to provide results in a complex, diverse and changing environment.
Creative Problem Solving - Have the ability to assess options and implications in new ways to achieve outcomes and solutions.
Develop Networks - You will seek out input from a wide range of internal and external stakeholders to solve complex problems and provide the best solutions.
Systems Thinking - You will consider the whole system when developing, evaluating and implementing process and technology change.
Qualifications
University graduation in a related field, (Law, Social Sciences, Business Administration and Public Policy and a minimum of six (6) years of related experience (Policy Analyst, Legal Counsel, Compliance Officer, Investigation (government oversight roles) etc.
Equivalencies may be considered:
Masters and a minimum of four (4) years related experience, Diploma and a minimum of eight (8) years related experience, Certificate and a minimum of nine (9) years related experience, and no post-secondary education and a minimum of ten (10) years related experience.
Required:
Applicants must include a detailed cover letter explaining how their experience aligns with the qualifications; applications submitted without one will not be accepted.
Working knowledge of administrative law and natural justice.
Strong written and oral communication skills.
Assets:
Practising lawyer in administrative law or experience, training, or certification in administrative law.
Experience with administrative justice standards and natural law.
Experience applying and interpreting legislation.
Experience rendering administrative decisions.
Experience and knowledge of legal and governmental principles, as well as consumer protection initiatives.
Experience navigating relationship management (business and consumers) including difficult relationships and conflict resolution.
Experience working with consumer protection legislation.
Experience with or training in law enforcement standards.
Candidates with lesser qualifications may be considered at a lower classification and salary.
Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.
Refer to
Notes
Hours of work: Monday – Friday, 8:15 am - 4:30 pm (36.25/week).
Positions currently available: One (1) Permanent.
Location: Commerce Place, 10155 – 102 Street, Edmonton, Alberta T5J 4L5.
Final candidates will be required to undergo a security screening.
Any costs associated with obtaining the required documents/checks as noted or interview travel expenses will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.
Links and information on what the GoA have to offer to prospective employees:
Working for the Alberta Public Service -
Public Service Pension Plan (PSPP) -
Alberta Public Service Benefit Information -
Professional learning and development -
Research Alberta Public Service Careers tool –
Positive workplace culture and work-life balance.
Leadership and mentorship programs.
How To Apply
Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.
In your resume, please include dates (including months and years) associated with all education and work experience. For example, January 2006 - June 2009 (part-time). This example is provided for illustrative purposes only. Applicants are encouraged to present their information clearly and thoroughly, using a format that best conveys their experience.
It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.
Closing Statement
This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.
We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.
If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Cynthia Masemola at [email protected].
Job Requisition ID: 78769
Ministry: Service Alberta and Red Tape Reduction
Location: Edmonton
Full or Part-Time: Full-time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Permanent
Scope: Open
Closing Date: February 26, 2026
Classification: Program Services 5
Salary: $3,263.63 to $4,299.89 bi-weekly ($85,180 - $112,227/year)
Service Alberta and Red Tape Reduction is a solutions provider. We strive to deliver innovative services to government operations and optimize programs and services for Albertans. Every Service Albertan strives to enable the success of our Ministry partners and Albertans through providing exceptional client focused services that meet and exceed our clients' expectations. We are looking for collaborative, agile, solutions focused individuals with strong communication skills and strong service orientation. If that describes you, please read on!
Our ministry is responsible for protecting consumers in an increasingly complex economic environment; overseeing registry activities, like vehicle, business and land registrations; and cutting red tape by one-third to reduce costs, speed up approvals, and make life easier for hard-working Albertans and businesses. The ministry also oversees the policies and legislation related to the regulation of the alcohol, cannabis, gaming, and horse racing industries in the province.
Role Responsibilities
Do you want to help support a fair marketplace in Alberta?
The Consumer, Registry, and Strategic Services Division is looking for an enthusiastic, self-motivated, organized individual with strong leadership and communication skills to join our team. Through the Consumer Services Branch, the ministry supports a fair, effective marketplace for consumers and businesses by developing, administrating and enforcing consumer-related legislation and promoting consumer awareness and education for consumers and businesses concerning their rights and responsibilities.
Reporting to the Manager, Regulation and Administration, you will be responsible for:
Taking enforcement action, including issuing license cancellations and suspensions, issuing administrative penalties and Director’s Orders, and entering into Undertakings, as appropriate.
The interpretation and administration of consumer related legislation, providing expert legislative, policy and program direction and advice to internal and external stakeholders, and providing subject matter expertise with respect to legislative amendments to ensure an informed, fair and competitive marketplace.
Participating in the development of new policies and processes as they relate to consumer related statutes, including the Consumer Protection Act, Residential Tenancies Act, Mobile Home Sites Tenancies Act, Real Estate Act, Condominium Property Act, Debtor’s Assistance Act, Cemeteries Act and Funeral Services Act.
Developing a comprehensive knowledge of business practices and other government legislation/agreements that have an impact on the Statutes administered.
This position will also include working with delegated regulatory organizations, providing education and information sessions to key stakeholders, participating in cross-Ministry working groups, and assisting in the development and review of consumer resources.
Statute administrators are regulatory and subject matter experts on designated/delegated legislative and/or administrative regulatory frameworks. A statute administrator is expected to provide expert advice and interpretation on the legislation, exercise administrative decision making responsibilities under the framework, provide guidance on the administration of operational requirements, and engage in liaison work and outreach with internal and external stakeholders, including members of the public, licensees and registrants, non-governmental and civil organizations, industry associations, and provincial and federal ministries.
Statute administrators provide subject matter expertise to Communications, on policy and legislative projects, and assist other branches or ministries as required. Statute administrators monitor their regulatory areas for market changes or risks to the public and make recommendations or provide direction on policy, process, legislative, and regulatory matters.
The successful candidate will demonstrate the following:
Thorough knowledge of principals of natural justice and administrative fairness.
Understanding of regulatory frameworks.
Experience working with legislation.
Relationship-building and networking skills.
Project planning and management skills.
Excellent communication skills (both written and verbal).
Organizational skills and ability to work independently on multiple projects and tasks.
Please
APS Competencies
Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.
This link will assist you with understanding competencies:
Agility - You will need to provide results in a complex, diverse and changing environment.
Creative Problem Solving - Have the ability to assess options and implications in new ways to achieve outcomes and solutions.
Develop Networks - You will seek out input from a wide range of internal and external stakeholders to solve complex problems and provide the best solutions.
Systems Thinking - You will consider the whole system when developing, evaluating and implementing process and technology change.
Qualifications
University graduation in a related field, (Law, Social Sciences, Business Administration and Public Policy and a minimum of six (6) years of related experience (Policy Analyst, Legal Counsel, Compliance Officer, Investigation (government oversight roles) etc.
Equivalencies may be considered:
Masters and a minimum of four (4) years related experience, Diploma and a minimum of eight (8) years related experience, Certificate and a minimum of nine (9) years related experience, and no post-secondary education and a minimum of ten (10) years related experience.
Required:
Applicants must include a detailed cover letter explaining how their experience aligns with the qualifications; applications submitted without one will not be accepted.
Working knowledge of administrative law and natural justice.
Strong written and oral communication skills.
Assets:
Practising lawyer in administrative law or experience, training, or certification in administrative law.
Experience with administrative justice standards and natural law.
Experience applying and interpreting legislation.
Experience rendering administrative decisions.
Experience and knowledge of legal and governmental principles, as well as consumer protection initiatives.
Experience navigating relationship management (business and consumers) including difficult relationships and conflict resolution.
Experience working with consumer protection legislation.
Experience with or training in law enforcement standards.
Candidates with lesser qualifications may be considered at a lower classification and salary.
Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.
Refer to
Notes
Hours of work: Monday – Friday, 8:15 am - 4:30 pm (36.25/week).
Positions currently available: One (1) Permanent.
Location: Commerce Place, 10155 – 102 Street, Edmonton, Alberta T5J 4L5.
Final candidates will be required to undergo a security screening.
Any costs associated with obtaining the required documents/checks as noted or interview travel expenses will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.
Links and information on what the GoA have to offer to prospective employees:
Working for the Alberta Public Service -
Public Service Pension Plan (PSPP) -
Alberta Public Service Benefit Information -
Professional learning and development -
Research Alberta Public Service Careers tool –
Positive workplace culture and work-life balance.
Leadership and mentorship programs.
How To Apply
Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.
In your resume, please include dates (including months and years) associated with all education and work experience. For example, January 2006 - June 2009 (part-time). This example is provided for illustrative purposes only. Applicants are encouraged to present their information clearly and thoroughly, using a format that best conveys their experience.
It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.
Closing Statement
This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.
We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.
If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Cynthia Masemola at [email protected].
💡 Quick Summary
Seeking a career-building opportunity? The Statute Administrator position is now open for candidates interested in the Government Job Alert sector. This role in Edmonton offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Government Job Alert is a plus.
