Supervisor, Identity & Access Management (IAM)- post

The UCLA Information Security team enables UCLA’s mission by providing leadership and expertise that assures the confidentiality, integrity, safeguarding, and availability of the university’s digital information resources. The Information Security team enables efficient campus wide cyber incident detection and response procedures. In addition, the team implements risk management strategies to identify vulnerabilities and threats to campus information resources and enterprise systems. This includes executing a comprehensive information security plan, centered on implementing and enforcing technical and physical security measures to treat identified risks based on their sensitivity or criticality. The Identity & Access Management team protects UCLA’s resources and digital assets as well as supports university business operations through effective and seamless access management. This includes account lifecycle management, authentication, and role-based access controls at the enterprise level. The IAM team is responsible for managing digital identities and ensuring the proper access controls are in place ensuring sensitive information protection. The team drives the creation and management of university IDs for faculty, staff, and students and the IAM infrastructure to guarantee secure and efficient access to information systems and resources. Furthermore, the team implements rigorous regulation of entitlements through granular access control and the auditing of all digital identities managed by UCLA by adhering to the best practices and latest regulatory standards.

The Supervisor, Identity and Access Management (IAM) oversees, maintains, and actively participates in daily operations, service delivery and continuous improvement of UCLA's enterprise IAM services and technologies. This includes supervising a team of analysts, managing digital identities and ensuring that the appropriate access controls are enforced across UCLA's information systems. The supervisor oversees the account provisioning and user identity life cycle management, authentication systems, Single Sign On (SSO), directory services, and access governance. They are responsible to actively implement, configure, troubleshoot, and resolve technical issues daily, ensuring that IAM systems operate effectively and securely. They may support resolution of highly complex escalated issues or inquiries. The role also involves supervising project timelines, allocating resources, leading product lifecycle activities, and ensuring alignment with security standards, best practices and institutional goals. The Supervisor collaborates with DTS leadership, cross-functional teams, and campus stakeholders to prioritize delivery plans, define acceptance criteria, and refine IAM services based on user feedback and performance metrics. This position requires balancing operational leadership with people supervision, fostering a productive, inclusive, and responsive service environment. The Supervisor, Identity & Access Management will positively impact UCLA's operations and culture by protecting University stakeholders' information and data in service of the institution's academic mission. This team member will advance the University's mission by delivering exceptional security service comprehensively and consistently across faculty, staff, and students. This role will execute UCLA's vision while modeling UCLA's culture and values.




Salary & Compensation




UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.

Qualifications



Five years Experience working in one or more of the following fields: information technology, cybersecurity, computer science, management, higher education, or a related field. (Required)
Two years Experience leading teams in a management or leadership role, particularly in a fast-paced, service-oriented environment. (Required)
Experienced in managing and optimizing IAM operations to support organizational goals. (Required)
Demonstrated experience presenting complex technical information to audiences of technical and non-technical stakeholders. (Required)
Extensive experience solving technical and non-technical problems; able to delegate solutioning s. Able to lead data gathering efforts seeking information from diverse sources. (Required)
Experience as a point of escalation. understanding of how decisions affect teams. ability to make decisions with integrity. (Required)
Demonstrated experience providing inclusive leadership of others, cultivating an inclusive environment that values equity, diversity, inclusion and belonging. (Required)
Has demonstrated experience leading in an ever-changing, fast-paced environment. (Required)
Seven or more years Experience working in one or more of the following fields: information technology, cybersecurity, computer science, management, higher education, or a related field. (Preferred)
Five or more years Experience leading teams in a management or leadership role, particularly in a fast-paced, service-oriented environment. (Preferred)
Experience in complex higher education environments, serving academic and administrative functions of a large public university. (Preferred)
Thorough operational understanding of directory services (e.g., Active Directory, LDAP), Single Sign-On (SSO) technologies, multi-factor authentication (MFA) solutions, role-based access control (RBAC), identity governance and administration (IGA), and privileged access management (PAM). (Required)
Demonstrated understanding of privacy and security regulations and best practices, including federal and state laws, policies and standards, as well as knowledge about security regulations relevant to higher education. (Required)
Demonstrated interpersonal skills in order to communicate with both technical and non-technical personnel at various levels in organization. (Required)
Has practical, operational knowledge in the field of IAM sufficient to contribute to tactical planning and the assessment and direction of current technologies. (Required)
Advanced written and verbal communication skills and is able to communicate work assignments to medium-sized teams. (Required)
Demonstrated leadership / management skills, including abilities in persuasion, negotiation, change management, and mentorship. (Required)
Advanced project management skills with demonstrated experience delegating responsibility, tracking project progress, supervising others, and advising teams on competing priorities. (Required)
Inspires creativity in others and advises teams on industry-leading practices, such as the incorporation of new technologies or processes. (Required)



Education, Licenses, Certifications & Personal Affiliations



Bachelor's Degree in one or more of the following fields: information technology, cybersecurity, computer science, public administration, business administration, communications, or a related field. (Required)
Bachelor's Degree in one or more of the following fields: information technology, cybersecurity, computer science, public administration, business administration, communications. (Preferred)



Special Conditions for Employment


The anticipated pay range for this position is $105,700.00 - $160,000.00, annually; salary is dependent upon the skills and experience of the selected finalist.

NOTE: This position REQUIRES that a RESUME and COVER LETTER be submitted in addition to the application. Please have these two files ready to upload when applying.

Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.
Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.



Schedule



8 a.m. to 5 p.m., Pacific Time, Monday-Friday and/or variable based on operational needs.


Union/Policy Covered



99-Policy Covered


Complete Position Description



https://universityofcalifornia.marketpayjobs.com/ShowJob.aspx?EntityID=38&JDName=IT%20Security%20Supervisor%202%20(TBD_189790)

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Campus Requisition #:

9359

UC Payroll Title:

IT SCRTY SUPV 2

Department:

IT SERVICES

Appointment Type:

2 - Staff: Career

Anticipated Hiring Pay Scale:

$105,700.00/Yr. - $160,000.00/Yr.

Full Salary Range:

USD $105,700.00/Yr. - USD $234,500.00/Yr.

Onsite | Remote | Hybrid Type:

Hybrid

Department Location:

10920 Wilshire Blvd IT SERVICES

Full or Part Time:

Full Time