Job Description
Support Analyst
Experience Required
5+ Years of Experience Application Support
5+ Years of Experience in Release Management
5+ Years of Experience in Commercial Property Applications
Roles & Responsibilities
Monitor and manage incident and request queues in ticket management systems.
Assign, triage, and escalate tickets based on severity and SLA compliance.
Coordinate with development and release teams for change management activities.
Perform release management tasks in line with organizational standards.
Validate and support application changes and access requests.
Communicate with end-users regarding ticket progress and resolution.
Troubleshoot application issues and provide technical support using .NET and SQL skills.
Salary Range- $80,000-$85,000 a year
#LI-OJ1
Location
Jersey City, NJ
Job Function
TECHNOLOGY
Role
Analyst
Job Id
384151
Desired Skills
Release Management
Salary Range
$80,000-$85,000 a year
Desired Candidate Profile
Qualifications : BACHELOR OF COMPUTER SCIENCE
Experience Required
5+ Years of Experience Application Support
5+ Years of Experience in Release Management
5+ Years of Experience in Commercial Property Applications
Roles & Responsibilities
Monitor and manage incident and request queues in ticket management systems.
Assign, triage, and escalate tickets based on severity and SLA compliance.
Coordinate with development and release teams for change management activities.
Perform release management tasks in line with organizational standards.
Validate and support application changes and access requests.
Communicate with end-users regarding ticket progress and resolution.
Troubleshoot application issues and provide technical support using .NET and SQL skills.
Salary Range- $80,000-$85,000 a year
#LI-OJ1
Location
Jersey City, NJ
Job Function
TECHNOLOGY
Role
Analyst
Job Id
384151
Desired Skills
Release Management
Salary Range
$80,000-$85,000 a year
Desired Candidate Profile
Qualifications : BACHELOR OF COMPUTER SCIENCE
💡 Quick Summary
Seeking a career-building opportunity? The Support Analyst- post position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in New York City offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.
