SUPPORT COORDINATOR

Full job description
TAFE SA
Job reference: 617286
Location: 5010 - REGENCY PARK
Job status: Short Term Contract
Eligibility: Open to Everyone

Full-time contract to 27 June 2025
ASO3 salary range $66,5+0 - $70,+68 + Super
TAFE SA Regency Campus
About TAFE SA
Awarded the Training Provider of the Year at the 2021 and 2022 SA Training Awards, TAFE SA ensures all South Australian students have access to quality education and skills training across a number of regional and metropolitan locations.

By working with TAFE SA, you’ll have the opportunity to advance your career in a diverse and inclusive organisation, while helping to deliver job-ready skills and meaningful outcomes for students across our state.

About the role

Do you have expertise in contact centre operations and a passion for delivering exceptional customer service? We’re seeking a Support Coordinator to join our team and provide outstanding support at our contact centre and student hub. In this key frontline role, you’ll not only ensure students receive timely and accurate information but also offer crucial support to your team and team leader. If you excel in fast-paced, customer-focused environments and have a background in contact centre roles, we’d love for you to apply and play a vital part in enhancing the student experience at TAFE SA!

For further information please refer to the Role Description.

Special Conditions
The successful applicant is required to demonstrate having a valid Working With Children Check (WWCC) prior to being employed. Applicants who do not hold a WWCC will need to apply at Department of Human Services (DHS).

Out of hours work will be required.
Intrastate and interstate travel may be required.
Eligibility to work in Australia.
The incumbent may be required to attend promotional events such as; IE events, Expos, Career Days,Field Days and School Engagement (internal tours/external events), when required.
The incumbent may be required to work in different teams as workload demand changes.
Please refer to the Role Description for all Special Conditions.

Application Instructions
All applications must be submitted online.
For further information on how to apply for this position, please refer to the attached application guidelines and Role Descriptor RD Support Coordinator (Student Experience) - ASO3 - 2+ May 2023.pdf.

Your application must address all Key Selection Criteria as listed in the Role Descriptor. Provide examples outlining your skills, experience and knowledge of each criterion, and how you put them into practice. It is important that you identify skills you may have which are not directly specified in the Role Descriptor and yet, in your opinion, would enable you to perform well in the position.

Inclusion and Flexibility Statement
At TAFE SA, we ensure our workplaces are safe, inclusive, supportive and respectful. We do not accept discrimination, harassment, or violence of any kind. As an Equal Opportunity employer, we strongly encourage applications from First Nations people, people from culturally and linguistically diverse (CALD) backgrounds, LGBTIQA+ and people and people living with disability.

TAFE SA offers a range of work options to attract and retain great staff, including part-time. We support employees to manage their work-life balance at all stages of their lives. Applicants are encouraged to discuss the flexible working arrangements for this role.



Enquiries
Christine Rounsevell
Team Leader - Admissions Onboarding & Enrolments
Ph: 08 7210 3473
E: christine.rounsevell@tafesa.edu.au


Applications close: 08/0+/2024 11:45 PM


Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.

 
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