System Administrator (Intermediate/Level 2)

Join our diverse and talented people and work at the heart of national security, providing essential intelligence to the NZ government to protect New Zealand and its people.

At the Government Communications Security Bureau (GCSB) | Te Tira Tiaki, our mission is to protect and enhance Aotearoa New Zealand's security and wellbeing. We provide Signals Intelligence and Cyber Security and resilience to organisations of national significance to successfully navigate in an unpredictable world.

The role

We are currently on the hunt for an intermediate level System Administrator to provide support to this great team, and in turn, help the wider intelligence community keep up with technology requirements. You will join a collaborative, friendly and productive team who pride themselves on being able to provide exceptional service to customers across the NZIC.

Your role your will include service centre components, however there will be variety in what you do, and you will have the opportunity to work cross-functionally and support the breadth of our Technology Directorate's infrastructure and technology.

This position is based in our Auckland office and will require travel (approx. once a fortnight) to Wellington during the first 6 months. This will likely reduce to once a month, however flexibility to accommodate this will need to be considered.

Responsibilities of the role will include:
IT Service desk
User account management
System administration, management and maintenance
Management of the configuration and operation of client-based computer operating systems
Monitoring of systems
Customer liaison and coordination with internal and external Agencies
Change and impact notification

Who we're looking for

First and foremost, you will have a genuine interest in technology. You will also have exceptional problem-solving skills, top-notch communication skills and a results-oriented mind-set with a desire to never stop learning! We are looking for people who have a drive for continuous improvement and change, whilst also being process oriented.

You will also have:
Demonstrated experience in system administration of either Windows or Linux-based systems OR network administration
Demonstrated experience with databases, networks (LAN, WAN) and patch management
Knowledge of system security

Due to the majority of the team being based in Wellington, we are looking for someone who has a strong ability to be self managing and who is comfortable working autonomously. Regular travel to Wellington will ensure you stay connected to the team and relationships with internal stakeholders can be built and maintained.

Why work for us

Alongside getting to work alongside our talented people, we also offer a range of comprehensive benefits which include:

Medical Insurance and Vision Care packages
Enhanced employer contributions to your Kiwisaver
Generous Leave benefits, including additional paid days off and enhanced sick and parental leave
Childcare allowance for your preschoolers
Onsite free gym (Wellington only)
Opportunities for personal and professional growth and career pathways across the intelligence community
Flexible working options, and great work-life balance

The expected appointing range for this position is $73,684 - $76,959 per annum.

Before you apply

Working within our unique environment means we have to ensure you're eligible for employment.

You must:
Have been a New Zealand Citizen for at least 10 years

OR

Hold a current NZ Residency Class Visa and ideally have been a citizen of the UK, USA, Canada or Australia for at least 10 years

Be eligible to obtain a Top Secret Special (TSS) security clearance

Ordinarily, this means you'll have a 15 year checkable background in countries NZSIS Vetting can make meaningful and reliable checks.

Still unsure? Use this online tool to self-check your eligibility for a TSS security clearance: http://www.protectivesecurity.govt.nz/eligibility-tool

The NZIC treats all applications for employment in the strictest confidence and we expect that you maintain a similar level of confidentiality during the recruitment process and throughout your career.

We'll provide you with information and tips throughout the recruitment process, but in the meantime check out our Myth Busting booklet: https://beyondordinary.nzic.govt.nz/mythbusting

Job Details

Reference #

9028

Location(s)

Auckland

Salary

Band F $73,684 (90%) - $94,152 (115%)

Midpoint of the salary range (100%) reflects full competence in the role

Closes on

27 Aug 2025 23:55

Work type(s)

Permanent full-time

Job level(s)

Entry, Experienced

Expertise

Administration/Support, Information Technology