Job Description
The Team Lead, Business Analysis provides leadership and oversees the daily work of a select group of business analysts within the Infor CloudSuite Industrial (CSI/Syteline) development organization. The Team Lead assigns, plans, and coordinates the analysis work required to design, develop, and launch efficient business and operational processes that support Syteline’s manufacturing and supply chain functionality. This includes gathering and analyzing customer and market requirements in support of business cases, proposed enhancements, and functional specifications for new modules or changes to existing CSI capabilities such as Production Planning, MRP, APS, Shop Floor Control, Engineering/BOM/Routing, Quality (CSI Quality/QCS), Inventory, Procurement, Customer Order Management, Product Costing, and Financials.
The Team Lead is accountable for team performance, delivery timelines, the completeness and quality of requirement artifacts, and customer interactions for assigned CSI accounts and partner engagements. This individual applies strong communication, analytical, and problem-solving skills—along with deep ERP and manufacturing domain knowledge—to maximize the value customers realize from Infor CloudSuite Industrial.
A Day in the Life Typically Includes:
• Collecting and analyzing business requirements from CSI customers, partners, consultants, and internal product stakeholders, and translating them into clear, actionable input for the CSI/Syteline development team (UI, APS engine, and integration layers).
• Synthesizing input from workshops, support trends, partner feedback, enhancement requests (ERs), and industry research to identify patterns and help prioritize improvements across manufacturing scenarios (discrete, process, mixed-mode, engineer-to-order, and project-based).
• Partnering with Product Management, Development, QA, and Cloud Operations through design and implementation to ensure features align with manufacturing practices, CSI’s multi-site architecture, and Infor OS/CloudSuite integration standards (e.g., ION, IDM, OS Portal, Mongoose, APIs).
• Producing complete, developer-ready requirement artifacts (PRDs, functional specs, and user stories) including screen/layout guidance, IDO/business-logic behavior, workflow/events, reporting needs, process flows, and acceptance criteria.
• Managing change requests through the feature lifecycle, including scope coordination, impact analysis, and alignment with Development and QA to protect release commitments and code-freeze milestones.
• Preparing and delivering reports and recommendations that address pain points and opportunity areas across CSI—whether in core manufacturing modules, APS, cloud deployment, upgrade tooling, or integration with adjacent products (e.g., Factory Track...).
• Leading and developing the BA team by mentoring analysts, reviewing requirement artifacts for quality, balancing workload across releases, and representing the team in release planning, sprint ceremonies, design reviews, and cross-product coordination.
Required Qualifications:
• Demonstrated experience analyzing and documenting business processes in an ERP context, specifically within manufacturing environments (discrete, process, mixed-mode, engineer-to-order, or project-based).
• Working knowledge of Infor CloudSuite Industrial / Syteline or a comparable manufacturing ERP (e.g., Infor LN, Infor M3, SAP S/4HANA Manufacturing, Oracle, Microsoft Dynamics 365 F&SCM, Epicor Kinetic, IFS, QAD).
• Familiarity with core manufacturing ERP domains such as BOM/routing, MRP and APS-based planning and scheduling, shop floor execution, production costing, inventory, procurement, customer order management, and financial integration.
• Experience gathering and interpreting customer and market data, including running discovery sessions, workshops, and requirement reviews with technical and business stakeholders.
• Experience producing product requirement document, functional specs, user stories, and acceptance criteria that developers can act on without ambiguity.
• Experience organizing and moderating customer-facing or internal requirement presentations, design reviews, and cross-functional working sessions.
• Comfort working within an Agile/Scrum delivery model alongside globally distributed development, QA, and product management teams.
Preferred Qualifications:
• Prior hands-on experience with Syteline.
• Exposure to Infor OS components.
• Familiarity with cloud ERP delivery models, multi-tenant considerations.
• Experience leading or mentoring analysts in a distributed team environment across geographies.
• Background working with Infor implementation partners or having implemented CSI as a consultant or end-user.
About Infor
Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn’t just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you’re not just building a career. you’re helping to build what’s next.
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
For more information visit [1] www.infor.com
References
Visible links
1. https://www.infor.com/
Our Values
At Infor, we strive for an environment that is founded on a business philosophy called [1] Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization.
We have a relentless commitment to a culture based on PBM™. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.
Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, ****** orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the [2] FAQ section.
Fraud Awareness
We have been made aware of unauthorized individuals posing as Infor recruiters, including some who have made fraudulent offers of employment. Please read our [3] guidelines and protect yourself from recruitment scams.
Fraud Privacy Policy
We value your privacy at Infor. You may access our privacy policy [4] here.
References
Visible links
1. http://https//www.kochind.com/about/business-philosophy
2. https://www.infor.com/about/careers/faq
3. https://dam.infor.com/api/public/content/b45f298e1ab44b84ac898d759b2c21f7?v=3994f5e9
4. https://www.infor.com/about/privacy
The Team Lead is accountable for team performance, delivery timelines, the completeness and quality of requirement artifacts, and customer interactions for assigned CSI accounts and partner engagements. This individual applies strong communication, analytical, and problem-solving skills—along with deep ERP and manufacturing domain knowledge—to maximize the value customers realize from Infor CloudSuite Industrial.
A Day in the Life Typically Includes:
• Collecting and analyzing business requirements from CSI customers, partners, consultants, and internal product stakeholders, and translating them into clear, actionable input for the CSI/Syteline development team (UI, APS engine, and integration layers).
• Synthesizing input from workshops, support trends, partner feedback, enhancement requests (ERs), and industry research to identify patterns and help prioritize improvements across manufacturing scenarios (discrete, process, mixed-mode, engineer-to-order, and project-based).
• Partnering with Product Management, Development, QA, and Cloud Operations through design and implementation to ensure features align with manufacturing practices, CSI’s multi-site architecture, and Infor OS/CloudSuite integration standards (e.g., ION, IDM, OS Portal, Mongoose, APIs).
• Producing complete, developer-ready requirement artifacts (PRDs, functional specs, and user stories) including screen/layout guidance, IDO/business-logic behavior, workflow/events, reporting needs, process flows, and acceptance criteria.
• Managing change requests through the feature lifecycle, including scope coordination, impact analysis, and alignment with Development and QA to protect release commitments and code-freeze milestones.
• Preparing and delivering reports and recommendations that address pain points and opportunity areas across CSI—whether in core manufacturing modules, APS, cloud deployment, upgrade tooling, or integration with adjacent products (e.g., Factory Track...).
• Leading and developing the BA team by mentoring analysts, reviewing requirement artifacts for quality, balancing workload across releases, and representing the team in release planning, sprint ceremonies, design reviews, and cross-product coordination.
Required Qualifications:
• Demonstrated experience analyzing and documenting business processes in an ERP context, specifically within manufacturing environments (discrete, process, mixed-mode, engineer-to-order, or project-based).
• Working knowledge of Infor CloudSuite Industrial / Syteline or a comparable manufacturing ERP (e.g., Infor LN, Infor M3, SAP S/4HANA Manufacturing, Oracle, Microsoft Dynamics 365 F&SCM, Epicor Kinetic, IFS, QAD).
• Familiarity with core manufacturing ERP domains such as BOM/routing, MRP and APS-based planning and scheduling, shop floor execution, production costing, inventory, procurement, customer order management, and financial integration.
• Experience gathering and interpreting customer and market data, including running discovery sessions, workshops, and requirement reviews with technical and business stakeholders.
• Experience producing product requirement document, functional specs, user stories, and acceptance criteria that developers can act on without ambiguity.
• Experience organizing and moderating customer-facing or internal requirement presentations, design reviews, and cross-functional working sessions.
• Comfort working within an Agile/Scrum delivery model alongside globally distributed development, QA, and product management teams.
Preferred Qualifications:
• Prior hands-on experience with Syteline.
• Exposure to Infor OS components.
• Familiarity with cloud ERP delivery models, multi-tenant considerations.
• Experience leading or mentoring analysts in a distributed team environment across geographies.
• Background working with Infor implementation partners or having implemented CSI as a consultant or end-user.
About Infor
Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn’t just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you’re not just building a career. you’re helping to build what’s next.
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
For more information visit [1] www.infor.com
References
Visible links
1. https://www.infor.com/
Our Values
At Infor, we strive for an environment that is founded on a business philosophy called [1] Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization.
We have a relentless commitment to a culture based on PBM™. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.
Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, ****** orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the [2] FAQ section.
Fraud Awareness
We have been made aware of unauthorized individuals posing as Infor recruiters, including some who have made fraudulent offers of employment. Please read our [3] guidelines and protect yourself from recruitment scams.
Fraud Privacy Policy
We value your privacy at Infor. You may access our privacy policy [4] here.
References
Visible links
1. http://https//www.kochind.com/about/business-philosophy
2. https://www.infor.com/about/careers/faq
3. https://dam.infor.com/api/public/content/b45f298e1ab44b84ac898d759b2c21f7?v=3994f5e9
4. https://www.infor.com/about/privacy
💡 Quick Summary
Seeking a career-building opportunity? The Team Lead, Business Analysis position is now open for candidates interested in the Operations Executive Jobs sector. This role in Atlanta offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.
