Job Description
and Responsibility –- Responsible for selling credit card to ‘new to bank’ customers via team of sales executives-on field sales (Open market, Big corporates, Malls, Cinema halls, Petrol pump, Airport, Metro stations & Railway Stations)- Responsible for delivery of Daily/monthly credit card sales target of his/her team and also maintain the productivity of the team.- The main & the most important job is to find right candidates (Sales executives) for the team and getting the on boarded as per the norms by bank.- Provide training to the new joiners before the hit the field and also to keep the existing team updated with banks latest sourcing policies.- Daily product & sales pitch refresher training to old & new candidates and motivating the team to deliver the desired productivity.- Drive credit card sales via various channels like open market & banca sales.- Take complete ownership of the team from lead generation to sourcing applications to final delivery of cards including follow up with cross functional teams & RTO cases.- Tracking of application till final card out is a team leader’s responsibility.- Ensure the sourcing done by the team should be 100% compliant ans as per the bank & RBI standards.- Ensuring that all the applications are properly processed and timely delivery of the credit cards to the customers.- Closing the customer complaints within stipulated TAT- Keeping up-to-date knowledge on products, policy and competition and download the same to team.- Following and adhering to the strict KYC norms set for the team.- Being disciplined & adhering to all company policies, procedures and business ethics codes.- Engage & educate customers on credit card product usage.Job Specification & Skills Required-- Graduate (Any Stream) from accredited universities.- Age up to 36 years max.- Exp 0 – 2 years (Relevant Industry) - Team management, Hiring , Motivating & Training.- Good communication skills & presentable on field.- Customer interaction & Query Management.- Adherence to all the compliance standards.- Should possess leadership skills with proactive approach.
💡 Quick Summary
Seeking a career-building opportunity? The Team Leader-CREDIT CARD-Support position is now open for candidates interested in the Admin Executive sector. This role in Kolkata offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Admin Executive is a plus.