Technical Manager, Enterprise Applications & Integration (CST/EST Canada Remote)

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Aperçu de l’entreprise

Chez Motorola Solutions, nous pensons que tout commence par nos employés. Nous sommes une communauté mondiale soudée, unie par la volonté incessante de contribuer à la sécurité des personnes partout dans le monde. Nos technologies de communication, de sécurité vidéo et de centre de commandement essentielles soutiennent les agences de sécurité publique et les entreprises, permettant une coordination essentielle pour des communautés, des écoles, des hôpitaux et des entreprises plus sécuritaires. Connectez-vous à une carrière qui compte et aidez-nous à bâtir un avenir plus sûr.

Department Overview

The Revenue Operations team plays a critical role in enabling streamlined and scalable business processes across the Rave and Noggin product portfolios. This team is responsible for supporting orderability and business systems, ensuring that operational workflows—from product configuration to order management—are optimized for accuracy, efficiency, and growth. By partnering closely with cross-functional stakeholders, Revenue Operations ensures systems and tools align with business objectives, driving seamless customer experiences and supporting revenue enablement initiatives.

Job Description

The Technical Manager, Enterprise Applications & Integration will be responsible for leading and mentoring a team of skilled administrators and developers focused on our core CRM, integration, and marketing automation platforms. This role requires a strong technical background with practical, hands-on experience in Salesforce (including CPQ), MuleSoft, and a solid understanding of HubSpot. The ideal candidate will have a proven track record of career progression from an individual contributor role into a leadership position over at least five years, demonstrating a deep understanding of the technical intricacies of these tools and how they function together within an IT ecosystem. You will be instrumental in guiding architectural decisions, overseeing development best practices, and ensuring the stability and performance of these critical business systems.

Responsibilities:

Lead and mentor a team of Salesforce, CPQ, MuleSoft, and HubSpot administrators and developers.
Provide technical leadership and architectural guidance for the Salesforce, MuleSoft, and HubSpot platforms, ensuring solutions align with overall IT strategy and business needs.
Oversee the design, development, testing, and deployment of solutions within Salesforce, including complex CPQ configurations and customizations.
Manage the MuleSoft Anypoint Platform, ensuring efficient and reliable integration between Salesforce, HubSpot, and other internal/external systems.
Collaborate with business stakeholders to understand requirements and translate them into technical specifications and solutions.
Ensure the integrity, security, and performance of all managed systems.
Develop and enforce technical standards, best practices, and governance policies.
Manage project timelines, resources, and budgets effectively.
Stay current with the latest features and capabilities of Salesforce, CPQ, MuleSoft, and HubSpot, evaluating their potential impact and benefit to the organization.
Troubleshoot and resolve complex technical issues across the integrated platforms.
Foster a collaborative and high-performing team environment.

To be successful in this role, you will need to demonstrate:

Technical Acumen: A deep, practical understanding of how Salesforce (including the intricacies of CPQ), MuleSoft, and HubSpot function at an architectural and hands-on level. You should be comfortable diving into configurations, code (Apex, SOQL, etc., as applicable), and integration flows.
Leadership & Team Development: The ability to effectively lead, mentor, and develop a technical team, fostering a collaborative and high-performing environment.
Integration Expertise: A solid grasp of integration patterns and best practices, specifically with MuleSoft connecting Salesforce and HubSpot to other systems.
Business Alignment: The capacity to understand business needs and translate them into effective and scalable technical solutions that drive revenue and operational efficiency.
Problem-Solving: Strong analytical skills and the ability to troubleshoot complex issues across multiple integrated platforms.
Proactive & Strategic Thinking: The foresight to anticipate future needs and challenges, planning for system growth and evolution.

Qualifications:

Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
Minimum of 5 years of progressive experience in IT roles, with a significant focus on Salesforce architecture, design and development.
Demonstrated career progression from an individual contributor role to a leadership position, with at least 2 years of experience leading a team.
Extensive hands-on experience with Salesforce Sales Cloud and Salesforce CPQ, including configuration, customization, and understanding of pricing and quoting.
Proven practical knowledge and experience with MuleSoft for enterprise application integration.
Practical knowledge of HubSpot for marketing automation, including its integration capabilities with Salesforce.
Strong understanding of system architecture and design principles within the Salesforce and integration landscapes.
Experience with data migration, data management, and data integrity best practices.
Familiarity with Agile development methodologies.
Excellent problem-solving, analytical, and communication skills.
Ability to effectively communicate technical concepts to both technical and non-technical audiences.

Preferred Qualifications:

Experience with AI/machine learning technologies is strongly preferred.
Salesforce Certifications (e.g., Salesforce Administrator, Platform Developer I/II, CPQ Specialist).
MuleSoft Certifications (e.g., MuleSoft Certified Developer, MuleSoft Certified Architect).
HubSpot Certification(s).
Experience with other sales, marketing, or finance technologies and their integration with Salesforce.
Experience with cloud platforms (e.g., AWS, Azure, GCP)

Note: Candidate can reside anywhere in Canada.

Basic Requirements

Bachelors with 5+ years of Salesforce/Salesforce CPQ applications
AND 5+ years of integration development experience
AND 3+ years experience in HubSpot
AND 2+ years of team lead/direct management experience

Travel Requirements

None

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

No

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, ****** orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

Motorola Solutions adopte, favorise et promeut les principes de diversité, d’équité et d’inclusion. Nous encourageons et accueillons les candidatures de toutes les personnes qualifiées, quelles que soient leur race, origines ethnique, religion ou croyance, orientation sexuelle, identité et expression sexuelle, statut d’anciens combattants ou tout autre statut protégé par la Loi.

Nous sommes fiers de notre culture axée sur les personnes et les communautés, encourageant ainsi chaque Motorolan d’être la version la plus authentique de lui-même dans ses responsabilités afin de tenir la promesse d’un monde plus sécuritaire.

Si vous souhaitez vous joindre à notre communauté mais croyez que vous ne possédez pas toutes les exigences requises pour le poste convoité, nous aimerions tout de même connaître les raisons pour lesquelles vous pensez être un excellent candidat pour notre équipe.

Nous offrons également des mesures d’adaptation pendant toutes les étapes du processus d’embauche afin de favoriser l’inclusion des personnes vivant avec un handicap physique et/ou mental. Pour demander un aménagement, veuillez remplir ce formulaire d'aménagement raisonnable afin que nous puissions vous aider.

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