Job Description
Telecom Expense Management (TEM) Specialist (Hybrid - Houston, TX)
We are looking for a Telecom Expense Management (TEM) Specialist for a large, global B2B high-tech company. In this role, you will manage telecom expense and contract management practices for telco-based voice, data, and cellular services, as well as telecom lifecycle vendor management
This is an 8-month project (Extension Possible), 40 hours per week, Hybrid role in Houston, TX.
This is a W2 employee of Stage 4 Solutions. Health benefits and a 401K are offered.
Responsibilities:
• Responsible for managing complex billing, multi million dollars budget management, and internal customer management.
• Responsible for wireless, data, and voice optimizations, vendor contract analysis, benchmarking wireless rates, ensuring quality control, and performs periodic inventory management.
• Manage and support the global billing process from multiple telco vendors.
• Measure, monitor, and analyse telco carriers' performance against established Service Level Agreements and Key Performance Indicators.
• Manage and monitor TEM vendor performance to defined SLA’s.
• Manage and maintain accurate records of mobility, data and voices, services inventory, accounts, and invoices.
• Analyse telecom invoices for audits, disputes, adjustments, approvals, payments and disputes.
• Perform telecom vendor invoice review to ensure adherence to the Contract or Statement of Work on a monthly or quarterly basis as indicated.
• Interface with TEM services provider to align with monthly budget spend, accruals, resolve issues, and manage account activities/performance.
• Conducts cost-benefit analysis to consolidate and streamline current and new operations. Identify opportunities to improve operational efficiencies to reduce overall operational cost.
• Identify cost savings opportunities through historical spend review and analysis of utilization reports.
• Manage and track bills to verify data accuracy and integrity to eliminate billing errors.
• Liaison between internal employees, responding to and resolving inquiries concerning service, operations and billing questions.
• Works with other internal customers, departments, and business units to ensure constant communication on statuses, issues, and deadlines.
Requirements:
• 5 years of experience in the Telecom industry and/or in Telecom Financial Management (TEM).
• Advanced Excel and/or Tableau skills (large data file manipulation, VLOOKUP, pivot tables, etc.)
• Manage a high-volume transaction environment that requires great attention to detail and superior analytical skills
• Knowledge and experience in financial Analysis and Accounts Payable.
Please submit your resume to our network at https://www.stage4solutions.com/careers/ (apply to the Telecom Expense Management (TEM) Specialist (Hybrid - Houston, TX) role).
Please feel free to forward this job post to others you think may be interested.
Stage 4 Solutions is an equal-opportunity employer. We celebrate diversity and are committed to providing employees with an inclusive environment that is free of discrimination and harassment. All employment decisions are based on the job requirements and candidates’ qualifications, without regard to race, color, religion/belief, national origin, gender identity, age, disability, marital status, genetic
Compensation: $42.64/hr.
#LI-SW1
We are looking for a Telecom Expense Management (TEM) Specialist for a large, global B2B high-tech company. In this role, you will manage telecom expense and contract management practices for telco-based voice, data, and cellular services, as well as telecom lifecycle vendor management
This is an 8-month project (Extension Possible), 40 hours per week, Hybrid role in Houston, TX.
This is a W2 employee of Stage 4 Solutions. Health benefits and a 401K are offered.
Responsibilities:
• Responsible for managing complex billing, multi million dollars budget management, and internal customer management.
• Responsible for wireless, data, and voice optimizations, vendor contract analysis, benchmarking wireless rates, ensuring quality control, and performs periodic inventory management.
• Manage and support the global billing process from multiple telco vendors.
• Measure, monitor, and analyse telco carriers' performance against established Service Level Agreements and Key Performance Indicators.
• Manage and monitor TEM vendor performance to defined SLA’s.
• Manage and maintain accurate records of mobility, data and voices, services inventory, accounts, and invoices.
• Analyse telecom invoices for audits, disputes, adjustments, approvals, payments and disputes.
• Perform telecom vendor invoice review to ensure adherence to the Contract or Statement of Work on a monthly or quarterly basis as indicated.
• Interface with TEM services provider to align with monthly budget spend, accruals, resolve issues, and manage account activities/performance.
• Conducts cost-benefit analysis to consolidate and streamline current and new operations. Identify opportunities to improve operational efficiencies to reduce overall operational cost.
• Identify cost savings opportunities through historical spend review and analysis of utilization reports.
• Manage and track bills to verify data accuracy and integrity to eliminate billing errors.
• Liaison between internal employees, responding to and resolving inquiries concerning service, operations and billing questions.
• Works with other internal customers, departments, and business units to ensure constant communication on statuses, issues, and deadlines.
Requirements:
• 5 years of experience in the Telecom industry and/or in Telecom Financial Management (TEM).
• Advanced Excel and/or Tableau skills (large data file manipulation, VLOOKUP, pivot tables, etc.)
• Manage a high-volume transaction environment that requires great attention to detail and superior analytical skills
• Knowledge and experience in financial Analysis and Accounts Payable.
Please submit your resume to our network at https://www.stage4solutions.com/careers/ (apply to the Telecom Expense Management (TEM) Specialist (Hybrid - Houston, TX) role).
Please feel free to forward this job post to others you think may be interested.
Stage 4 Solutions is an equal-opportunity employer. We celebrate diversity and are committed to providing employees with an inclusive environment that is free of discrimination and harassment. All employment decisions are based on the job requirements and candidates’ qualifications, without regard to race, color, religion/belief, national origin, gender identity, age, disability, marital status, genetic
Compensation: $42.64/hr.
#LI-SW1
💡 Quick Summary
Seeking a career-building opportunity? The Telecom Expense Management (TEM) Specialist (Hybrid - Houston, TX) position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in Houston offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.
