Job Description
Full job description
Are you a hungry-for-more sales and admin professional?
Have you had previous experience with scheduling with on-field technicians?
Are you after a role where you can take control and earn more?
Rentokil Initial is looking for an all-rounder to join our Pest Control team, who can scan the land and own the space. This is a permanent, full-time hybrid position that can be based in either Wellington or Palmerston North. After a comprehensive in-house training, you will be a part of a national team servicing clients, customers and residential field technicians.
Key Responsibilities:
Proactively conduct outbound calls to generate new leads and convert sales opportunities with both prospective and existing customers
Coordinate and manage technician service routes and schedules, ensuring jobs are effectively planned for the week ahead
Deliver exceptional customer service on every inbound call, whether from clients or field technicians, to ensure prompt, high-quality support and outcomes
Prepare accurate pricing and quotes for new products and services tailored to previous and existing customers
Manage the full sales cycle efficiently and professionally to maximize customer satisfaction and repeat business
Provide hands-on troubleshooting and ongoing customer support, resolving issues quickly and effectively
Handle daily administrative tasks related to customer accounts with accuracy and attention to detail
Respond promptly to customer enquiries via email with professionalism, clarity, and care
Benefits included:
Uncapped commission earning potential on top of base salary
WFH up to 2 days per week after the training period is completed
Comprehensive training in our products, services and safety procedures
Ongoing learning, development and career progression
Work-life balance, while being part of a respected and stable global brand
Working for the world’s largest pest control company, New Zealand's #1 trusted provider
A successful candidate will have:
Previous experience in scheduling, administration, sales, or customer service is a big advantage
Strong verbal and written communication skills, with the ability to connect well with others and a willingness to learn and grow
Experience using CRM systems, familiarity with platforms like ServSuite and Google Suite is a bonus
Proven ability to identify potential customers and turn enquiries into sales
Confident in building strong, lasting relationships with clients
Self-motivated and driven to meet and exceed sales targets
Highly organised and able to manage tasks across multiple regions effectively
Calm under pressure, with the ability to adapt and stay in control when plans change
Comfortable making first-time contact with new leads and starting conversations with potential clients
Applicants currently must have the right to live and work permanently in New Zealand.
Successful candidates must complete a pre-employment assessment, including medical, reference, and criminal background checks, meeting Rentokil Initial's satisfactory criteria.
About Rentokil Initial:
Rentokil Initial operates in New Zealand under the brands Rentokil, Initial and Ambius. As an international business services company, we employ over 57,000 employees in over 80 countries, bursting with passion and pride to make a positive difference for our customers and communities.
We hold strong to our values of Service, Relationships and Teamwork. What truly sets us apart is our people. We are a friendly and supportive team, driven by a passion to help protect people, enhance lives and preserve our planet, every day.
Are you a hungry-for-more sales and admin professional?
Have you had previous experience with scheduling with on-field technicians?
Are you after a role where you can take control and earn more?
Rentokil Initial is looking for an all-rounder to join our Pest Control team, who can scan the land and own the space. This is a permanent, full-time hybrid position that can be based in either Wellington or Palmerston North. After a comprehensive in-house training, you will be a part of a national team servicing clients, customers and residential field technicians.
Key Responsibilities:
Proactively conduct outbound calls to generate new leads and convert sales opportunities with both prospective and existing customers
Coordinate and manage technician service routes and schedules, ensuring jobs are effectively planned for the week ahead
Deliver exceptional customer service on every inbound call, whether from clients or field technicians, to ensure prompt, high-quality support and outcomes
Prepare accurate pricing and quotes for new products and services tailored to previous and existing customers
Manage the full sales cycle efficiently and professionally to maximize customer satisfaction and repeat business
Provide hands-on troubleshooting and ongoing customer support, resolving issues quickly and effectively
Handle daily administrative tasks related to customer accounts with accuracy and attention to detail
Respond promptly to customer enquiries via email with professionalism, clarity, and care
Benefits included:
Uncapped commission earning potential on top of base salary
WFH up to 2 days per week after the training period is completed
Comprehensive training in our products, services and safety procedures
Ongoing learning, development and career progression
Work-life balance, while being part of a respected and stable global brand
Working for the world’s largest pest control company, New Zealand's #1 trusted provider
A successful candidate will have:
Previous experience in scheduling, administration, sales, or customer service is a big advantage
Strong verbal and written communication skills, with the ability to connect well with others and a willingness to learn and grow
Experience using CRM systems, familiarity with platforms like ServSuite and Google Suite is a bonus
Proven ability to identify potential customers and turn enquiries into sales
Confident in building strong, lasting relationships with clients
Self-motivated and driven to meet and exceed sales targets
Highly organised and able to manage tasks across multiple regions effectively
Calm under pressure, with the ability to adapt and stay in control when plans change
Comfortable making first-time contact with new leads and starting conversations with potential clients
Applicants currently must have the right to live and work permanently in New Zealand.
Successful candidates must complete a pre-employment assessment, including medical, reference, and criminal background checks, meeting Rentokil Initial's satisfactory criteria.
About Rentokil Initial:
Rentokil Initial operates in New Zealand under the brands Rentokil, Initial and Ambius. As an international business services company, we employ over 57,000 employees in over 80 countries, bursting with passion and pride to make a positive difference for our customers and communities.
We hold strong to our values of Service, Relationships and Teamwork. What truly sets us apart is our people. We are a friendly and supportive team, driven by a passion to help protect people, enhance lives and preserve our planet, every day.
💡 Quick Summary
Seeking a career-building opportunity? The Telephone Sales Consultant | Wellington or Palmerston North position is now open for candidates interested in the Work from home Jobs sector. This role in Wellington offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
