Job Description
Telephone Technician - Hilton San Francisco Union Square
Hilton San Francisco Union Square is looking for a Telephone Technician.
Our hotel features 1,921 guest rooms and more than 29,000 square feet of stunning event space. We're just two blocks from Union Square and the Westfield San Francisco Centre.
Enjoy fun perks such as Career growth and development PLUS discounted hotel room stays for you and your family. Join us where we know that you’ll love being a part of Hilton, the best hospitality company in the world.
The ideal candidate will posses:
Flexible scheduling availability, including overnight, weekends and holidays
Ability to trouble shoot phone switches, programming new lines
Basic Informational Technology skills
At least 3 years of hotel maintenance experience
At least 3 years of basic electrical, plumbing and HVAC
Shift Pattern: Full Availability, including overnight, weekends and holidays
Hourly Rate: $66.34
The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
Access to your pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
“Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.”
What will I be doing?
As a Telephone Technician, you would be responsible for installing and maintaining telephone equipment in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Install and maintain all hotel telephone equipment including, but not limited to, telephones in guest rooms, meeting rooms, offices, operations areas and public areas
Coordinate telephone moves, additions, removals and upgrades
Oversee telephone system including, but not limited to, programming, upgrades, repairs and maintenance
Respond to guest and team member telephone-related requests in a timely, friendly and efficient manner
Assist fellow team members and other departments wherever necessary to maintain positive working relationships
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
Hilton San Francisco Union Square is looking for a Telephone Technician.
Our hotel features 1,921 guest rooms and more than 29,000 square feet of stunning event space. We're just two blocks from Union Square and the Westfield San Francisco Centre.
Enjoy fun perks such as Career growth and development PLUS discounted hotel room stays for you and your family. Join us where we know that you’ll love being a part of Hilton, the best hospitality company in the world.
The ideal candidate will posses:
Flexible scheduling availability, including overnight, weekends and holidays
Ability to trouble shoot phone switches, programming new lines
Basic Informational Technology skills
At least 3 years of hotel maintenance experience
At least 3 years of basic electrical, plumbing and HVAC
Shift Pattern: Full Availability, including overnight, weekends and holidays
Hourly Rate: $66.34
The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
Access to your pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
“Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.”
What will I be doing?
As a Telephone Technician, you would be responsible for installing and maintaining telephone equipment in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Install and maintain all hotel telephone equipment including, but not limited to, telephones in guest rooms, meeting rooms, offices, operations areas and public areas
Coordinate telephone moves, additions, removals and upgrades
Oversee telephone system including, but not limited to, programming, upgrades, repairs and maintenance
Respond to guest and team member telephone-related requests in a timely, friendly and efficient manner
Assist fellow team members and other departments wherever necessary to maintain positive working relationships
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
💡 Quick Summary
Seeking a career-building opportunity? The Telephone Technician - Hilton San Francisco Union Square- post position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in San Francisco offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.
