Job Description
Job details
Job type
Full-time
Location
Box Hill VIC
Full job description
About Imaging Associates
At Imaging Associates, our purpose is to unite exceptional care with a people-centered approach and deliver world class radiology services that enhance every patient’s healthcare journey.
Our vision is to be the best radiology provider, doctor-led, with trust and quality at our core. Imaging Associates has strong foundations, a trusted reputation and clear momentum, making this role ideal for someone who wants to shape and scale a high impact service from a position of strength
We are seeking a Teleradiology Operations Manager to lead the delivery, development and optimisation of our Teleradiology and Overflow services.
Why this role?
This role is responsible for ensuring high quality, timely and scalable service delivery to Imaging Associates customers. You will oversee teleradiology operations, workflow performance, integration development and customer experience, ensuring services remain clinically robust, operationally reliable and financially sustainable.
This is a hands-on operational leadership role focused on stable, consistent high performance across a 24/7 service environment. You’ll work at the forefront of technology-enabled radiology, helping drive innovation across workflows, digital platforms and AI-supported service delivery. This role offers the chance to influence how technology and operational excellence come together to improve outcomes for hospitals, clinicians and patients.
You’ll also collaborate with global reporting teams and cross-functional stakeholders, giving you exposure to a dynamic, connected operating environment. For the right leader, this is a chance to make a meaningful impact in a business that combines growth, stability, innovation and international collaboration.
This is a unique opportunity to make a meaningful impact in a stable, growing organisation at a pivotal stage in the evolution of our teleradiology services.
Key responsibilities include:
Lead day-to-day teleradiology operations and workflow management to support efficient service delivery.
Maintain SLA performance, turnaround times, and customer satisfaction.
Drive continuous improvement and operational innovation.
Work closely with technology teams to optimise RIS/PACS, worklist orchestration, and digital platforms.
Support integration development to improve hospital, clinician and patient experiences.
Build strong relationships with stakeholders, manage escalations, and ensure positive experiences for clinicians, hospitals, referrers and internal stakeholders.
Oversee recruitment, workforce planning, rostering, and capability development, fostering a high-performing, engaged team.
To be successful you will have:
5+ years operational leadership experience in radiology, healthcare, telehealth or a similar environment (multi-site desirable)
Experience working in 24/7 teleradiology settings or with international reporting teams
Strong radiology experience, combined with commercial acumen and business performance understanding
Proven ability to lead teams through growth, complexity and change while fostering a collaborative, results-oriented culture
Excellent stakeholder engagement skills with clinicians, hospitals and customers
Strong analytical, decision-making and problem-solving skills
Exceptional communication skills, a collaborative approach and a focus on achieving results
Understanding of accreditation requirements, clinical workflows and radiology systems (RIS/PACS and worklist orchestration)
Tertiary qualifications in Health, Business or Management desirable.
Why Join Us?
Be part of a doctorâled, value-driven organization committed to quality and care.
Make a meaningful impact on patient outcomes and the delivery of essential radiology services.
Work in close collaboration with leading radiologists and experienced operational teams.
Join a supportive and inclusive culture that encourages growth and offers opportunities for professional development.
Ready to lead the future of teleradiology? Apply now to join Imaging Associates and make a real impact on patient care and operational excellence.
Posted Date
09 Apr 2026
Location
Box Hill
VIC / Australia
Industry
Healthcare & Medical
Job Type
Full Time
Salary
Not provided
Job type
Full-time
Location
Box Hill VIC
Full job description
About Imaging Associates
At Imaging Associates, our purpose is to unite exceptional care with a people-centered approach and deliver world class radiology services that enhance every patient’s healthcare journey.
Our vision is to be the best radiology provider, doctor-led, with trust and quality at our core. Imaging Associates has strong foundations, a trusted reputation and clear momentum, making this role ideal for someone who wants to shape and scale a high impact service from a position of strength
We are seeking a Teleradiology Operations Manager to lead the delivery, development and optimisation of our Teleradiology and Overflow services.
Why this role?
This role is responsible for ensuring high quality, timely and scalable service delivery to Imaging Associates customers. You will oversee teleradiology operations, workflow performance, integration development and customer experience, ensuring services remain clinically robust, operationally reliable and financially sustainable.
This is a hands-on operational leadership role focused on stable, consistent high performance across a 24/7 service environment. You’ll work at the forefront of technology-enabled radiology, helping drive innovation across workflows, digital platforms and AI-supported service delivery. This role offers the chance to influence how technology and operational excellence come together to improve outcomes for hospitals, clinicians and patients.
You’ll also collaborate with global reporting teams and cross-functional stakeholders, giving you exposure to a dynamic, connected operating environment. For the right leader, this is a chance to make a meaningful impact in a business that combines growth, stability, innovation and international collaboration.
This is a unique opportunity to make a meaningful impact in a stable, growing organisation at a pivotal stage in the evolution of our teleradiology services.
Key responsibilities include:
Lead day-to-day teleradiology operations and workflow management to support efficient service delivery.
Maintain SLA performance, turnaround times, and customer satisfaction.
Drive continuous improvement and operational innovation.
Work closely with technology teams to optimise RIS/PACS, worklist orchestration, and digital platforms.
Support integration development to improve hospital, clinician and patient experiences.
Build strong relationships with stakeholders, manage escalations, and ensure positive experiences for clinicians, hospitals, referrers and internal stakeholders.
Oversee recruitment, workforce planning, rostering, and capability development, fostering a high-performing, engaged team.
To be successful you will have:
5+ years operational leadership experience in radiology, healthcare, telehealth or a similar environment (multi-site desirable)
Experience working in 24/7 teleradiology settings or with international reporting teams
Strong radiology experience, combined with commercial acumen and business performance understanding
Proven ability to lead teams through growth, complexity and change while fostering a collaborative, results-oriented culture
Excellent stakeholder engagement skills with clinicians, hospitals and customers
Strong analytical, decision-making and problem-solving skills
Exceptional communication skills, a collaborative approach and a focus on achieving results
Understanding of accreditation requirements, clinical workflows and radiology systems (RIS/PACS and worklist orchestration)
Tertiary qualifications in Health, Business or Management desirable.
Why Join Us?
Be part of a doctorâled, value-driven organization committed to quality and care.
Make a meaningful impact on patient outcomes and the delivery of essential radiology services.
Work in close collaboration with leading radiologists and experienced operational teams.
Join a supportive and inclusive culture that encourages growth and offers opportunities for professional development.
Ready to lead the future of teleradiology? Apply now to join Imaging Associates and make a real impact on patient care and operational excellence.
Posted Date
09 Apr 2026
Location
Box Hill
VIC / Australia
Industry
Healthcare & Medical
Job Type
Full Time
Salary
Not provided
💡 Quick Summary
Seeking a career-building opportunity? The Teleradiology Operations Manager position is now open for candidates interested in the Operations Executive Jobs sector. This role in Box Hill offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.
