Job Description
oin Flipkart, one of Indias leading e-commerce giants, as a Telesales Recaller. This work-from-home role offers an exciting opportunity to connect with customers, resolve queries, and enhance their shopping experience. We are seeking enthusiastic individuals with excellent communication skills and a passion for providing exceptional service. This is a remote position designed for individuals looking to contribute to a dynamic and customer-focused environment.
Key Responsibilities
• Contact customers to follow up on previous inquiries or transactions.
• Address customer concerns, provide relevant product information, and recommend solutions.
• Upsell or cross-sell Flipkart services and products during conversations.
• Maintain accurate records of customer interactions and updates in the database.
• Collaborate with team members to improve customer satisfaction metrics.
• Stay updated on Flipkarts latest offerings, promotions, and policies.
• Meet daily and monthly performance targets for calls made and sales closed.
• Required Skills and Qualifications
• Strong verbal communication skills in English, Hindi, or regional languages.
• Basic knowledge of sales and customer service techniques.
• Proficiency in using CRM software and basic computer applications.
• Ability to handle rejection and remain positive in customer interactions.
• Exceptional listening skills and empathy to understand customer needs.
• Organizational skills to manage multiple calls and data effectively.
• Experience
• Prior experience in telesales, telemarketing, or customer service is preferred.
• Freshers with excellent communication skills and a customer-centric approach are welcome to apply.
Key Responsibilities
• Contact customers to follow up on previous inquiries or transactions.
• Address customer concerns, provide relevant product information, and recommend solutions.
• Upsell or cross-sell Flipkart services and products during conversations.
• Maintain accurate records of customer interactions and updates in the database.
• Collaborate with team members to improve customer satisfaction metrics.
• Stay updated on Flipkarts latest offerings, promotions, and policies.
• Meet daily and monthly performance targets for calls made and sales closed.
• Required Skills and Qualifications
• Strong verbal communication skills in English, Hindi, or regional languages.
• Basic knowledge of sales and customer service techniques.
• Proficiency in using CRM software and basic computer applications.
• Ability to handle rejection and remain positive in customer interactions.
• Exceptional listening skills and empathy to understand customer needs.
• Organizational skills to manage multiple calls and data effectively.
• Experience
• Prior experience in telesales, telemarketing, or customer service is preferred.
• Freshers with excellent communication skills and a customer-centric approach are welcome to apply.
💡 Quick Summary
Seeking a career-building opportunity? The Telesales Re Caller From Home - Flipkart position is now open for candidates interested in the Work from home Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
