Job Description
. Ensure availability of recharge so that existing customers are adequately serviced
. Understand the market demographics and drive sales strategy according to customer segments
. Drive the basic distribution & hygiene parameters such as DTH Active Outlets, effective coverage and transacting outlets
. Ensure brand visibility through organized merchandising activities
. Ensure compliance to policy and processes by the Installation Engineers and ensure customer SLA are met
. Handholding the team responsible for installing, servicing and repairing structures and major components instruct them on correct installation processes
Skills Required
. Analytical skills
. Consultation, facilitation, negotiation and selling skills
. Enterprising & Entrepreneurial skills
. Leadership and people management skills
. Basic computer literacy - MS Office: Excel, Outlook
. Appropriate management of escalations
. Ensure timely resolutions of issues
. Partner management skills
. Upselling skills
Educational Qualifications
. Full Time graduate, preferably MBA/ PGDM
Work Experience
. 2-6 years of Sales Experience, Preferably Telecom/FMCG
💡 Quick Summary
Seeking a career-building opportunity? The Territory Service position is now open for candidates interested in the Customer Care sector. This role in Chandigarh offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
