TikTok Shop Partner Operations Graduate (TikTok Shop), 2026 Summer (BS/MS)

Full job description
Responsibilities

The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better commerce experience to our users. We are looking for passionate and talented people to join our operations team, together we can build an commerce ecosystem that is innovative, secure and intuitive for our users. We are looking for talented individuals to join our team in 2026. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth. Launch your career where inspiration is infinite at TikTok. Successful candidates must be able to commit to an onboarding date by end of year 2026. Please state your availability and graduation date clearly in your resume. About the team: The authenticity of TikTok has created a new way for brands and merchants to meaningfully connect with creators and the community. Through an innovative e-commerce platform that helps shoppers discover and purchase products within the app, TikTok E-commerce enhances promotion and sales for merchants and brands with an entertaining user experience. We are committed to supporting local merchants and creators through our safe and trusted shopping platform. Join our TikTok Shop Partnership (TSP) team as we shape the future of social commerce. The TikTok Shop Partnership (TSP) team is in charge of managing TikTok Shop Partners - agencies who service merchants on TikTok Shop - and responsible for partners' performance. Responsibilities: - Establish TikTok as an e-commerce platform of choice for brands by building strong relationships and exploring partnership opportunities with commerce and digital marketing agencies across core functions including: creative, social, production, logistics and influencer marketing. - Establish themselves as the primary liaison, TikTok advocate and owner of client relationships for their respective agencies. - Support partners throughout their onboarding and incubation on the platform, including identifying opportunities, providing strategic briefs, training, and consultation. - Be responsible for agency performance and growth by educating and training them with best practices across live strategy, analysis and diagnosis of traffic and sales data. - Design and launch agency incentives and activities to encourage TSP's engagement. - Utilise data proficiently to deeply understand pain points, formulate business requirements, identify opportunities and prioritise solutions.

Qualifications

Minimum qualifications: - Pursuing a Bachelor’s degree or above in a related field. - Experience in partnership development and account management, building trusted relationships with clients. - Data driven; an analytical thinker experienced in using data and metrics to drive decisions. - Have a strategic mindset and high curiosity to deeply understand the inner workings of social commerce - Ability to work cross-functionally with multiple teams and stakeholders. - Self-starter, rapid learner and able to navigate fast-paced work environments and to thrive - Proven track record of managing multiple projects simultaneously and prioritising work based on the needs of the business. Preferred Qualifications - Experience in account management within tech companies, commerce platforms, or media agencies is preferred. - Established network within agency contacts across creative, social, production, or influencer agencies. - Creative thinker with a knack for devising innovative strategies. By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy

Job Information

About TikTok


TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us


Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.