Job Description
Company Description Madras Travels and Tours Private Limited is a leading travel management company based in Chennai, Tamil Nadu, India, operating since 2004. The company is ISO 9001:2015 certified, approved by the Ministry of Tourism, Government of India, and is a franchise partner of Lufthansa City Center. Madras Travels serves a wide range of clients, including multinational corporations, manufacturing companies, hotels, and educational institutions, and is an accredited member of IATA, IATO, PATA, TAAI, and ADTOI. The company provides comprehensive B2B travel services worldwide, covering domestic and international holiday packages, air ticketing, hotel bookings, car and luxury coach rentals, luxury train bookings, corporate travel, MICE arrangements, and visa and passport services. Its portfolio also includes specialized services such as airport assistance, VIP travel, and authorized sales for luxury trains and major tourism boards.
Role Description The Tour Executive role is a full-time, on-site position based in Chennai. The Tour Executive will coordinate and manage tour inquiries, prepare detailed itineraries, and handle bookings for flights, hotels, ground transportation, and related services. This role will involve communicating with clients to understand their travel preferences, providing destination information, and offering tailored tour solutions for both domestic and international travel. The Tour Executive will liaise with suppliers and partners to secure competitive rates and ensure service quality, while monitoring bookings, resolving issues, and providing timely updates to clients. The role also includes maintaining accurate documentation, supporting guided tour operations, and contributing to a high standard of customer service in line with company procedures.
Qualifications
• Strong skills in tour planning and tour management, with experience designing and coordinating end-to-end travel solutions.
• Ability to create clear, detailed, and practical itineraries that align with client requirements and budgets.
• Familiarity with guided tours, including coordinating local guides, sightseeing activities, and on-ground logistics.
• Excellent communication skills, with the ability to interact professionally with clients, suppliers, and internal teams.
• Prior experience in the travel and tourism industry, preferably in a tour operations or reservations role.
• Proficiency in travel booking tools, GDS or reservations systems, and standard office software.
• Bachelor’s degree or diploma in Travel & Tourism related field is preferred.
• Strong customer service orientation, attention to detail, and the ability to handle multiple bookings and deadlines.
• Knowledge of domestic and international destinations, visa requirements, and basic travel regulations will be an advantage.
• Do you have 3 years experience?
Role Description The Tour Executive role is a full-time, on-site position based in Chennai. The Tour Executive will coordinate and manage tour inquiries, prepare detailed itineraries, and handle bookings for flights, hotels, ground transportation, and related services. This role will involve communicating with clients to understand their travel preferences, providing destination information, and offering tailored tour solutions for both domestic and international travel. The Tour Executive will liaise with suppliers and partners to secure competitive rates and ensure service quality, while monitoring bookings, resolving issues, and providing timely updates to clients. The role also includes maintaining accurate documentation, supporting guided tour operations, and contributing to a high standard of customer service in line with company procedures.
Qualifications
• Strong skills in tour planning and tour management, with experience designing and coordinating end-to-end travel solutions.
• Ability to create clear, detailed, and practical itineraries that align with client requirements and budgets.
• Familiarity with guided tours, including coordinating local guides, sightseeing activities, and on-ground logistics.
• Excellent communication skills, with the ability to interact professionally with clients, suppliers, and internal teams.
• Prior experience in the travel and tourism industry, preferably in a tour operations or reservations role.
• Proficiency in travel booking tools, GDS or reservations systems, and standard office software.
• Bachelor’s degree or diploma in Travel & Tourism related field is preferred.
• Strong customer service orientation, attention to detail, and the ability to handle multiple bookings and deadlines.
• Knowledge of domestic and international destinations, visa requirements, and basic travel regulations will be an advantage.
• Do you have 3 years experience?
💡 Quick Summary
Seeking a career-building opportunity? The Tour Executive position is now open for candidates interested in the Operations Executive Jobs sector. This role in Chennai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.
