Job Description
TRANSFORMATION PROGRAM MANAGER II
WHAT IS THE OPPORTUNITY?
Responsible for providing strategic guidance for program implementation, monitoring multiple work plans and budgets, and coordinating partner activities in accordance with the transformation initiative. The Transformation Program Manager is expected to have a strong understanding of overall program goals, approaches and partnerships as well as the experience with identifying and improving overall processes / bottlenecks in terms of delivery of the program. The position will promote collaboration between stakeholders in order to ensure cohesive, unified and efficient program implementation including identifying and prioritizing the project portfolio which will deliver the program.
What You Will Do
• Works with Business leads to establish program vision and ensure that it is consistently and appropriately communicated to all stakeholders
• Ensures project outcomes are delivered and aligned with Critical To Quality performance objectives
• Provides supervision of a project or multiple projects to achieve a strategic vision
• Ensures master plans and schedules are followed, developing solutions to program challenges, and directing others for successful completion of project(s) on time and on budget
• Ensures collaboration and performs liaison activities with upper management and stakeholders involved in the program
• Ensures governance, alignment, assurance, management, integration, optimization, tracking, finances, infrastructure, planning, and improvement of all workstreams involved in program
• Effectively manages scope by ensuring any changes to scope are documented and approved with project change request forms
• Manages risks and issues and takes corrective measurements action to resolve quickly and effectively
• Strong leadership and management skills
• The ability to find innovative ways to resolve problems including ability to identify and facilitate remediation / mitigation of risks, actions, issues and decisions required to move the program and underlying projects forward
• Provide regular reporting and maintain ongoing communication to senior management, stakeholders and sponsors related to program milestones, issues, risks, decisions and changes
• Provide guidance and overall management of project managers
• Develops and provides underlying dashboard and reporting process to ensure adequate program and project health for executive and management
• Manages underlying program budget and costs
• Responsible and accountable for appropriate quality controls related to the financial products the bank provides, the services the bank delivers, the processes employed and the incentives with which colleagues are awarded.
• All City National products, financial solutions and services are to be provided ethically and with integrity in a manner that is consistent with the client-first culture and values embodied in City National’s PRIDE statement.
Must-Have
• Bachelor's Degree or equivalent
• 5+ years experience directly managing Complex Programs / Projects
• 5+ years business / systems analysis experience
• 10+ years financial services experience
• Lean SixSigma Certification
Skills And Knowledge
• Risk management, compliance, regulatory or related bank regulatory experience preferred.
• Use and Application of statistical tools and analyses to model business decisions.
• Demonstrable experience developing and working with skills with all levels of management.
• Knowledge of Treasury Management products and services
• Management of medium to enterprise programs with multiple workstreams across one or more unique departments/groups within the organization.
• Ability to communicate at all levels of an organization and be able to adapt communication style and presentations to the audience
• Strong interpersonal skills to ensure a smooth flow of activities and to minimize conflict between workstreams.
• Ability to manage risks associated with the various workstreams involved in the program and to identify ways to mitigate risk
• Demonstrated leadership skills as well as matrixed supervision
• Excellent time management, critical thinking, and analytical skills
• Demonstrated strong communication skills (written, verbal)
Compensation
Starting base salary: $111,408 - $18+,738 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
• To be considered for this position you must meet at least these basic qualifications The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Benefits and Perks
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks.
About City National
City National Bank, a subsidiary of Royal Bank of Canada, is the largest bank headquartered in Los Angeles with $+2.03 billion in assets as of April 30, 2026. Founded in 1+54, City National provides personalized banking, investment and trust services in select markets including Los Angeles, Orange County, San Diego, the San Francisco Bay Area, New York City, Nashville, Atlanta, Delaware, Las Vegas, Washington D.C. and Miami. In addition, the company and its investment affiliates manage or administer $+6.83 billion in client investment assets. City National is dedicated to strengthening communities, and in 2026 alone, the company made more than $11 million in charitable contributions to nonprofits that support the communities it serves.
• City National Bank does business in Miami and the state of Florida as CN Bank.
For more information about City National, visit cnb.com.
EQUAL OPPORTUNITY EMPLOYER & REASONABLE ACCOMMODATION
City National Bank is an equal opportunity employer committed to promoting and maintaining a diverse, equitable and inclusive working environment where differences are valued and encouraged. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, ****** orientation, gender identity, national origin, disability, veteran status or any other basis protected by the laws or regulations in the locations where we operate or in our Code of Conduct. READ MORE
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation for any part of the employment process. Please contact us via email or leave a message at (213) 673-+13+. These contact methods are dedicated to applicants whose disability prevents them from successfully applying online. Only messages left for this purpose will be returned. Responses may take up to two business days.
WHAT IS THE OPPORTUNITY?
Responsible for providing strategic guidance for program implementation, monitoring multiple work plans and budgets, and coordinating partner activities in accordance with the transformation initiative. The Transformation Program Manager is expected to have a strong understanding of overall program goals, approaches and partnerships as well as the experience with identifying and improving overall processes / bottlenecks in terms of delivery of the program. The position will promote collaboration between stakeholders in order to ensure cohesive, unified and efficient program implementation including identifying and prioritizing the project portfolio which will deliver the program.
What You Will Do
• Works with Business leads to establish program vision and ensure that it is consistently and appropriately communicated to all stakeholders
• Ensures project outcomes are delivered and aligned with Critical To Quality performance objectives
• Provides supervision of a project or multiple projects to achieve a strategic vision
• Ensures master plans and schedules are followed, developing solutions to program challenges, and directing others for successful completion of project(s) on time and on budget
• Ensures collaboration and performs liaison activities with upper management and stakeholders involved in the program
• Ensures governance, alignment, assurance, management, integration, optimization, tracking, finances, infrastructure, planning, and improvement of all workstreams involved in program
• Effectively manages scope by ensuring any changes to scope are documented and approved with project change request forms
• Manages risks and issues and takes corrective measurements action to resolve quickly and effectively
• Strong leadership and management skills
• The ability to find innovative ways to resolve problems including ability to identify and facilitate remediation / mitigation of risks, actions, issues and decisions required to move the program and underlying projects forward
• Provide regular reporting and maintain ongoing communication to senior management, stakeholders and sponsors related to program milestones, issues, risks, decisions and changes
• Provide guidance and overall management of project managers
• Develops and provides underlying dashboard and reporting process to ensure adequate program and project health for executive and management
• Manages underlying program budget and costs
• Responsible and accountable for appropriate quality controls related to the financial products the bank provides, the services the bank delivers, the processes employed and the incentives with which colleagues are awarded.
• All City National products, financial solutions and services are to be provided ethically and with integrity in a manner that is consistent with the client-first culture and values embodied in City National’s PRIDE statement.
Must-Have
• Bachelor's Degree or equivalent
• 5+ years experience directly managing Complex Programs / Projects
• 5+ years business / systems analysis experience
• 10+ years financial services experience
• Lean SixSigma Certification
Skills And Knowledge
• Risk management, compliance, regulatory or related bank regulatory experience preferred.
• Use and Application of statistical tools and analyses to model business decisions.
• Demonstrable experience developing and working with skills with all levels of management.
• Knowledge of Treasury Management products and services
• Management of medium to enterprise programs with multiple workstreams across one or more unique departments/groups within the organization.
• Ability to communicate at all levels of an organization and be able to adapt communication style and presentations to the audience
• Strong interpersonal skills to ensure a smooth flow of activities and to minimize conflict between workstreams.
• Ability to manage risks associated with the various workstreams involved in the program and to identify ways to mitigate risk
• Demonstrated leadership skills as well as matrixed supervision
• Excellent time management, critical thinking, and analytical skills
• Demonstrated strong communication skills (written, verbal)
Compensation
Starting base salary: $111,408 - $18+,738 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
• To be considered for this position you must meet at least these basic qualifications The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Benefits and Perks
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks.
About City National
City National Bank, a subsidiary of Royal Bank of Canada, is the largest bank headquartered in Los Angeles with $+2.03 billion in assets as of April 30, 2026. Founded in 1+54, City National provides personalized banking, investment and trust services in select markets including Los Angeles, Orange County, San Diego, the San Francisco Bay Area, New York City, Nashville, Atlanta, Delaware, Las Vegas, Washington D.C. and Miami. In addition, the company and its investment affiliates manage or administer $+6.83 billion in client investment assets. City National is dedicated to strengthening communities, and in 2026 alone, the company made more than $11 million in charitable contributions to nonprofits that support the communities it serves.
• City National Bank does business in Miami and the state of Florida as CN Bank.
For more information about City National, visit cnb.com.
EQUAL OPPORTUNITY EMPLOYER & REASONABLE ACCOMMODATION
City National Bank is an equal opportunity employer committed to promoting and maintaining a diverse, equitable and inclusive working environment where differences are valued and encouraged. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, ****** orientation, gender identity, national origin, disability, veteran status or any other basis protected by the laws or regulations in the locations where we operate or in our Code of Conduct. READ MORE
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation for any part of the employment process. Please contact us via email or leave a message at (213) 673-+13+. These contact methods are dedicated to applicants whose disability prevents them from successfully applying online. Only messages left for this purpose will be returned. Responses may take up to two business days.
💡 Quick Summary
Seeking a career-building opportunity? The Transformation Program Manager II position is now open for candidates interested in the Bank Jobs sector. This role in Los Angeles offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
