Job Description
Key Responsibilities:
Make outbound calls to potential customers to inform them about products or services.
Answer inbound calls from existing or potential customers and address their inquiries.
Follow up on leads and maintain a detailed record of calls and customer information.
Engage with customers in a friendly and professional manner to build rapport.
Handle customer complaints or concerns and provide appropriate solutions.
Meet daily, weekly, and monthly call and sales targets as set by the management.
The ideal candidate should have excellent communication skills, a pleasant demeanor, and the ability to handle rejections professionally.
Qualifications and Skills:
Minimum Graduate degree.
Proven experience as a tele caller or in a similar customer service role is preferred.
Excellent verbal communication skills in English, Hindi, and Gujarati (preferable).
Strong ability to persuade, negotiate, and close sales.
Good listening skills and the ability to empathize with customer needs.
Basic computer skills, knowledge of Excel, Word, PPT, and familiarity with CRM systems.
Ability to handle stress, multitask, and manage time effectively.
💡 Quick Summary
Seeking a career-building opportunity? The Urgent Hiring position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in India offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.
