Job Description
Education:
Expérience:
Education
Secondary (high) school graduation certificate
Tasks
Give access to computer networks
Report on the performance of computer systems and networks
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Perform Web-server backup and recovery operations
Provide customer service
Manage incidents
Personal suitability
Accurate
Client focus
Efficient interpersonal skills
Initiative
Judgement
Organized
Team player
Screening questions
Are you authorized to work in Canada?
Do you have experience working in this field?
Employment terms options
Early morning
Evening
Experience
3 years to less than 5 years
Employment terms options
Morning
Night
Day
Weekend
Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 40 hours per week
Expérience:
Education
Secondary (high) school graduation certificate
Tasks
Give access to computer networks
Report on the performance of computer systems and networks
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Perform Web-server backup and recovery operations
Provide customer service
Manage incidents
Personal suitability
Accurate
Client focus
Efficient interpersonal skills
Initiative
Judgement
Organized
Team player
Screening questions
Are you authorized to work in Canada?
Do you have experience working in this field?
Employment terms options
Early morning
Evening
Experience
3 years to less than 5 years
Employment terms options
Morning
Night
Day
Weekend
Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 40 hours per week
💡 Quick Summary
Seeking a career-building opportunity? The user support technician position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in New York City offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.
