Job Description
Position Type: Full-Time USA Based Shift, Day Shift 11:00 AM to 9:00 PM || Night shift 8:00 PM to 6:00 AM
Work Location: Office-based
Fluent English Proficiency Required
Key Responsibilities:
Guest Experience Excellence: Handle guest check-ins and check-outs with professionalism and a personal touch.
Customer Support: Quickly respond to guest inquiries, resolve concerns, and provide clear, accurate information about services, amenities, and local attractions.
Team Collaboration: Work closely with our rental staff to ensure a seamless experience for our guests.
Problem Solving: Maintain a calm, empathetic demeanor while addressing guests' needs and providing solutions.
Skills:
Fluent communication, email drafting, guest handling
Problem solving, guest satisfaction tracking
Supports team goals, builds relations
Reservation system, billing, Excel reports
Departmental process awareness
Takes ownership for small tasks
Suggests simple solutions
Daily task planning
Cross-selling & guest engagement
Mentors Trainee staff
Cost awareness
Ensures departmental compliance
Improves small processes
Adapts to diverse guests
Kindly fill this form.
https://forms.gle/9vhqfMhGCpYENNRA8
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We can’t wait to hear from you!
Job Type: Full-time
Pay: ₹25,000.00 - ₹40,000.00 per month
Benefits:
Flexible schedule
Food provided
Leave encashment
Paid sick time
Paid time off
Application Question(s):
Are you ready for night shift?
Language:
Fluent English (Required)
Location:
Andheri, Mumbai, Maharashtra (Preferred)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Virtual Front Desk Executive (ENGLISH SPEAKING position is now open for candidates interested in the Admin Executive sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Admin Executive is a plus.
