Why Kyndryl Our world has never been more alive with opportunities and, at Kyndryl, we're ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress - dedicated to helping companies and people grow strong. Our people are actively discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. At Kyndryl, we want you to keep growing, and we'll provide plenty of opportunities to make that happen. Please be aware that we have the Kyndryl candidate zone hosted by IBM for a certain period. If you have applied for an IBM role previously, you will be able to log into the candidate zone using your previous IBM log in details. When in the candidate zone, you will be able to see your previous applications for both IBM and Kyndryl. For further information on privacy, please visit www.kyndryl.com/privacy. Your Role and Responsibilities As Windows Administrator specialist you are responsible to design, install, administer, and optimize overall control of a server. Provide technical support to ensure a high degree of Customer Happiness through Service Level Agreement (SLA) and Process Compliance and perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters. Responsibilities Act as the central communication point for Design, Maintain and Communicate the service support plans in Windows Administration domain Communicate the business impact of major incidents and prioritize based on business impact to the client Assess the impact of changes to systems, applications and infrastructure to determine requirements Configure and solve - DHCP, DNS, various network devices and services Performing Backup and Restore Operations Required Technical and Professional Expertise Minimum 5+ years of experience in Windows Infrastructure. Proficient on VTAM, TCP/IP, APPN along with the process documentation Ability to provide technical direction and coordination to the resolver groups involved while participating in the Change Control Board and Change Control Process Experience on SCCM/System Center Configuration Manager along with integration experience with AD/Active Directory and Virtualization: VMware, Hyper-V Demonstrable ability in managing windows server 2008/2012/2016, L2. Proven expertise to respond to all systems alerts - error indicators, error messages, failures, and peripheral malfunctions Validated expertise to create and manage user groups, renaming groups, deleting groups Preferred Technical and Professional Experience Experience in high availability environment and alignment to process (ITIL) Validated experience in Page File management and troubleshooting You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work Intuitive individual with an ability to manage change and proven time management Proven interpersonal skills while contributing to team effort by accomplishing related results as needed Up-to-date technical knowledge by attending educational workshops, reviewing publications Required Education Bachelor's Degree Preferred Education Bachelor's Degree