Job Description
Who we are
We are a dedicated not-for-profit provider of personalised in-home aged care services, focused on empowering our clients to maintain their independence with dignity. Our team of caring professionals upholds the core values of duty, trust, and respect, delivering tailored care that meets diverse cultural needs.
We are an organisation that places both clients and staff at the heart of everything we do and fosters a collaborative and supportive work environment.
As aged care reforms transition services to Support at Home, we are strengthening our workforce structure and seeking a Workforce Engagement Coordinator to help build, support, and stabilise our growing support worker team.
The role
This is a people-focused workforce coordination role supporting the recruitment, onboarding, engagement, and capability development of support workers within the Support at Home program.
You will work closely with the Operational Manager – Support at Home to ensure we recruit values-aligned staff, deliver strong onboarding experiences, maintain training compliance, and build a connected and confident workforce.
The role combines recruitment coordination, HR administration, training support, and workforce engagement activities. You will act as a consistent and approachable point of contact for support workers, helping strengthen retention, culture, and service quality.
In this role you will:
Manage end-to-end recruitment of support workers, including advertising, screening, interviews, reference checks, and pre-employment compliance
Maintain a proactive workforce pipeline aligned to projected service growth
Lead onboarding and induction processes to ensure new staff feel welcomed, prepared, and confident in their role
Coordinate mandatory training and track completion of compliance requirements
Support probation reviews, performance processes, and workforce documentation
Maintain accurate HR records, contracts, and compliance files
Act as a key point of contact for support workers, responding to queries and providing guidance
Support initiatives that strengthen workforce engagement, wellbeing, and retention
Collaborate with the Operational Manager to forecast workforce needs and support continuous improvement
Thriving in this role requires
A genuine interest in people, workforce development, and building positive team culture
Confidence in coordinating recruitment and onboarding processes in a structured and compliant manner
Strong organisational skills and the ability to manage multiple priorities
Professional communication skills and the ability to build trust with staff
A proactive mindset with a focus on engagement and retention
In addition, you will need
Experience in recruitment, HR coordination, workforce administration, or a similar role (aged care or community services preferred)
Understanding of workforce compliance requirements (police checks, training records, contracts)
Strong administrative and documentation skills
Proficiency in Microsoft Office and HR or workforce systems
Ability to work collaboratively within a leadership team
Full Australian work rights
National Police Check (or willingness to obtain)
Desirable
Experience in aged care, disability, or community services workforce coordination
Familiarity with the Support at Home program or aged care reform environment
Experience coordinating training programs or capability development initiatives
Understanding of HR processes including probation, performance support, and documentation management
Why join All Aged Care?
Competitive salary based on experience
Not-for-profit salary packaging (PBI) to increase take-home pay
Monday to Friday office-based role — no shift work or on-call requirements
Supportive and collaborative team culture
Opportunity to shape workforce culture during a period of sector reform and growth
Meaningful work supporting the people who deliver care to older Australians
Job Types: Full-time, Permanent
Pay: $75,000.00 – $85,000.00 per year
Benefits:
Salary packaging
Application Question(s):
Do you have experience recruiting and onboarding support workers or similar frontline staff? (Yes/No)
Experience:
HR coordination and recruitment: 2 years (Required)
Work Location: In person
We are a dedicated not-for-profit provider of personalised in-home aged care services, focused on empowering our clients to maintain their independence with dignity. Our team of caring professionals upholds the core values of duty, trust, and respect, delivering tailored care that meets diverse cultural needs.
We are an organisation that places both clients and staff at the heart of everything we do and fosters a collaborative and supportive work environment.
As aged care reforms transition services to Support at Home, we are strengthening our workforce structure and seeking a Workforce Engagement Coordinator to help build, support, and stabilise our growing support worker team.
The role
This is a people-focused workforce coordination role supporting the recruitment, onboarding, engagement, and capability development of support workers within the Support at Home program.
You will work closely with the Operational Manager – Support at Home to ensure we recruit values-aligned staff, deliver strong onboarding experiences, maintain training compliance, and build a connected and confident workforce.
The role combines recruitment coordination, HR administration, training support, and workforce engagement activities. You will act as a consistent and approachable point of contact for support workers, helping strengthen retention, culture, and service quality.
In this role you will:
Manage end-to-end recruitment of support workers, including advertising, screening, interviews, reference checks, and pre-employment compliance
Maintain a proactive workforce pipeline aligned to projected service growth
Lead onboarding and induction processes to ensure new staff feel welcomed, prepared, and confident in their role
Coordinate mandatory training and track completion of compliance requirements
Support probation reviews, performance processes, and workforce documentation
Maintain accurate HR records, contracts, and compliance files
Act as a key point of contact for support workers, responding to queries and providing guidance
Support initiatives that strengthen workforce engagement, wellbeing, and retention
Collaborate with the Operational Manager to forecast workforce needs and support continuous improvement
Thriving in this role requires
A genuine interest in people, workforce development, and building positive team culture
Confidence in coordinating recruitment and onboarding processes in a structured and compliant manner
Strong organisational skills and the ability to manage multiple priorities
Professional communication skills and the ability to build trust with staff
A proactive mindset with a focus on engagement and retention
In addition, you will need
Experience in recruitment, HR coordination, workforce administration, or a similar role (aged care or community services preferred)
Understanding of workforce compliance requirements (police checks, training records, contracts)
Strong administrative and documentation skills
Proficiency in Microsoft Office and HR or workforce systems
Ability to work collaboratively within a leadership team
Full Australian work rights
National Police Check (or willingness to obtain)
Desirable
Experience in aged care, disability, or community services workforce coordination
Familiarity with the Support at Home program or aged care reform environment
Experience coordinating training programs or capability development initiatives
Understanding of HR processes including probation, performance support, and documentation management
Why join All Aged Care?
Competitive salary based on experience
Not-for-profit salary packaging (PBI) to increase take-home pay
Monday to Friday office-based role — no shift work or on-call requirements
Supportive and collaborative team culture
Opportunity to shape workforce culture during a period of sector reform and growth
Meaningful work supporting the people who deliver care to older Australians
Job Types: Full-time, Permanent
Pay: $75,000.00 – $85,000.00 per year
Benefits:
Salary packaging
Application Question(s):
Do you have experience recruiting and onboarding support workers or similar frontline staff? (Yes/No)
Experience:
HR coordination and recruitment: 2 years (Required)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Workforce Engagement Coordinator (HR & Recruitment) position is now open for candidates interested in the Human Resource (HR) Jobs sector. This role in Spring Hill offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Human Resource (HR) Jobs is a plus.
