Job Description
Work type: Full time
Location: Perth
Categories: Human Resources, Defence
We’re Hiring: Workforce Management Advisor
Location: Perth, WA
Employment Type: Full-time
Industry: Human Resources, Workforce Planning
Salary: Competitive + Benefits
Be part of something bigger. Be part of ISS.
We’re looking for a collaborative and detail-oriented Workforce Management Advisor, for Full Time opportunity based out of our Balcatta, WA office.
As Workforce Management Advisor, you’ll:
Maintain and enhance workforce management processes to align with Hours Management principles.
Ensure pay-related business processes are fit-for-purpose and streamlined.
Act as a key liaison between Payroll, Operations, and Finance to troubleshoot WFM issues and support system/process reviews.
Align system designs and processes with agreed operational parameters.
What You’ll Do
Analyse workforce data to identify trends and support labour forecasting.
Guide operations on efficient scheduling to reduce overtime and third-party labour costs while ensuring coverage.
Provide expert advice on WFM policies and support end-users with system/process troubleshooting.
Deliver insightful dashboards and reports with recommendations to mitigate risks and boost efficiency.
Ensure end-users are confident and competent with WFM systems and processes.
What We’re Looking For
Proven experience with UKG PRO WFM and operational processes.
A strong customer service ethic and interpersonal skills.
Excellent written and verbal communication.
A process-driven mindset with a knack for problem-solving.
5+ years’ experience in a similar role or relevant field.
Why Join Us?
Impact: Play a key role in ensuring a critical process is working smoothly
Growth: Access to professional development and career advancement opportunities
Culture: Join a collaborative, inclusive, and forward-thinking team
Rewards: Competitive salary and comprehensive benefits package
How to Apply:
Click on the 'apply' link and complete the online application.
Our Commitment:
ISS fosters a culture of inclusion and diversity, welcoming applications from Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, individuals from diverse cultural backgrounds, and LGBTIQA+ communities. We are committed to fair pay and a safe working environment.
Learn more about ISS in Australia and New Zealand on our website.
Please note: No agency applications are accepted
Advertised: 24 Sep 2025 W. Australia Standard Time
Applications close:
💡 Quick Summary
Seeking a career-building opportunity? The Workforce Management Advisor position is now open for candidates interested in the Human Resource (HR) Jobs sector. This role in Perth offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Human Resource (HR) Jobs is a plus.
