Job Description
EC-Council is hiring!
Zoho CRM Administrator
Location: Mumbai, India
On site working
EC-Council is the world’s largest cybersecurity technical certification body. We operate in 145 countries globally, and we are the owner and developer of various world- famous cybersecurity programs. We are proud to have trained and certified over 220,000 information security professionals globally that have influenced the cybersecurity mindset of countless organizations worldwide.
www.eccouncil.org
Skill sets required: Zoho CRM, Admin, CRM plus, Marketing Plus, Zoho analytics.
Duties and Responsibilities:
• Manage technical and administrative aspects of Sales CRM- Zoho, Salesforce used to generate, distribute, and report on leads.
• Establish and maintain scalable processes that ensure best practices in deal, lead, and opportunity management.
• Create and maintain metrics reports on sales activities, effectiveness, and business impact.
• Collaborate with Marketing to ensure thorough and efficient use of CRM and support CRM Marketing initiatives.
• Analyze sales data to develop insights and make recommendations on areas for optimization to sales management.
• Perform routine data quality, clean-up and audits as needed within the database.
• Evaluate new technologies and add-on applications to improve and optimize sales and marketing team performance within Zoho.
• Other duties as assigned to support Sales team effectiveness like scheduling, planning, logistics, may be required.
Required Education, skills and experience-
• 4-8 years of work experience in CRM- Zoho/Salesforce and business analytics
• BA/BS degree or equivalent
• Strong analytical skills (including mastery of Microsoft Excel) and experience with reporting and data analysis.
• Proficiency in Zoho required. Experience integrating with other technologies (Salesforce, Slack, Intercom, Zapier etc.) is a must.
• Ability to manage multiple projects at the same time in a fast-paced environment.
• Technically capable, excellent communicator, and a desire to improve processes.
• Experience in CRM plus, Marketing Plus, Zoho analytics required.
Additional Information
We are an equal opportunity workplace and an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, ****** orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we do not discriminate based on such characteristics, or any other status protected by the laws or regulations in the locations where we work.
EC-Council is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a medical condition or disability which inhibits your ability to complete any part of the application process and need a reasonable accommodation to complete the process, please contact us [email protected] and let us know how we may assist you.
This notice together with our Privacy Policy and Terms of Use of this website and any other documents we mention here are meant to inform you on what personal data about you we collect, use, disclose, share or otherwise process when you are applying for a job at EC-Council or when EC-Council contacts you for recruitment purposes. Please read carefully to understand our views and practices on how we protect your personal data - Privacy Policy
EC-Council (eccouncil.org
Zoho CRM Administrator
Location: Mumbai, India
On site working
EC-Council is the world’s largest cybersecurity technical certification body. We operate in 145 countries globally, and we are the owner and developer of various world- famous cybersecurity programs. We are proud to have trained and certified over 220,000 information security professionals globally that have influenced the cybersecurity mindset of countless organizations worldwide.
www.eccouncil.org
Skill sets required: Zoho CRM, Admin, CRM plus, Marketing Plus, Zoho analytics.
Duties and Responsibilities:
• Manage technical and administrative aspects of Sales CRM- Zoho, Salesforce used to generate, distribute, and report on leads.
• Establish and maintain scalable processes that ensure best practices in deal, lead, and opportunity management.
• Create and maintain metrics reports on sales activities, effectiveness, and business impact.
• Collaborate with Marketing to ensure thorough and efficient use of CRM and support CRM Marketing initiatives.
• Analyze sales data to develop insights and make recommendations on areas for optimization to sales management.
• Perform routine data quality, clean-up and audits as needed within the database.
• Evaluate new technologies and add-on applications to improve and optimize sales and marketing team performance within Zoho.
• Other duties as assigned to support Sales team effectiveness like scheduling, planning, logistics, may be required.
Required Education, skills and experience-
• 4-8 years of work experience in CRM- Zoho/Salesforce and business analytics
• BA/BS degree or equivalent
• Strong analytical skills (including mastery of Microsoft Excel) and experience with reporting and data analysis.
• Proficiency in Zoho required. Experience integrating with other technologies (Salesforce, Slack, Intercom, Zapier etc.) is a must.
• Ability to manage multiple projects at the same time in a fast-paced environment.
• Technically capable, excellent communicator, and a desire to improve processes.
• Experience in CRM plus, Marketing Plus, Zoho analytics required.
Additional Information
We are an equal opportunity workplace and an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, ****** orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we do not discriminate based on such characteristics, or any other status protected by the laws or regulations in the locations where we work.
EC-Council is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a medical condition or disability which inhibits your ability to complete any part of the application process and need a reasonable accommodation to complete the process, please contact us [email protected] and let us know how we may assist you.
This notice together with our Privacy Policy and Terms of Use of this website and any other documents we mention here are meant to inform you on what personal data about you we collect, use, disclose, share or otherwise process when you are applying for a job at EC-Council or when EC-Council contacts you for recruitment purposes. Please read carefully to understand our views and practices on how we protect your personal data - Privacy Policy
EC-Council (eccouncil.org
💡 Quick Summary
Seeking a career-building opportunity? The Zoho CRM Administrator position is now open for candidates interested in the Admin Executive sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Admin Executive is a plus.
