Job Description
Job Title – Account Manager
Location – Chennai, India
Job model – Hybrid
Your mission
Develop, implement, and realize the account strategy and plan, within the sales strategy and plan and corporate requirements and guidelines, to ensure the realization of planned business results and long-term customer relationship objectives are achieved.
At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work, benefiting to our People, Customers & Communities and driving business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.
Your key responsibilities
• To set up, coordinate & execute specific Accounts tactics & plans to realize predefined/agreed sales and overall customer relationship objectives, both for the short- and long term. Define and implement a strategic account plan. Translate into Financial profitability and goals both strategically and tactically and be accountable for top line profit.
• Contribute to develop the sales plan, both strategically and tactically. Monitor and coordinate the execution of the account plan, report based on defined performance indicators and take corrective actions, to achieve the results.
• Build sustainable cross layer networks in the defined accounts by both direct engagement and by positioning key stakeholders to the right level in the account to speed up development and brick wall running business. Identify long term business opportunities with the account(s) and include these in the account strategy and plan.
• Define and implement projects with focus on key products, processes, and innovation, and decide on clear PMP structure and accountabilities. Monitor and benchmark competitive products, market requirements and competitive business strategies (competitive profiling) and incorporate benchmarking and competitive profiling in account and sales plans.
• Lead contract negotiations with the respective account(s) and ensure the conclusion of sales contracts. Coordinate technical service or after sales service activities towards the account.
• Monitor the complaint process and ensure an appropriate complaint settlement with the account within the agreed timeline. Monitor the account’s payment behavior and act to ensure payment within the agreed payment terms.
We bring
• A rich history and a promising future of bold scientific innovation and passionate creation with our customers.
• A space to grow by encouraging and supporting curiosity and an open mindset.
• A culture that prioritizes safety and well-being, both physically and mentally.
• The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose.
• A flexible work environment that empowers people to take accountability for their work and own the outcome.
• Barrier-free communities within our organization where every employee is equally valued and respected – regardless of their background, beliefs, or identity.
You bring
• A degree in Food Science/Technology or Business or related field
• Must have good experience and network in Dairy Products Market would be preferrable. Having experience in handling distributors.
• 5-10+ years’ experience in a similar role.
• Experience in SAP preferred.
• Passion for sales and a proven negotiator with ability to build rapport with customers.
• Communicate professionally with clients (existing and potential) and with fellow employees.
Equal Opportunities Commitment
dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: (here,) there’s a place for everyone with us.
dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. Our people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon
job-related reasons regardless of an applicant's race, colour, religion, sex, ****** orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.
Our application process
Interested in this position? Please apply online by uploading your resume in English via our career portal. For further information, please contact Sailaja Karra, Talent Acquisition Team (sailaja.karra@dsm-firmenich.com)
About dsm-firmenich
As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a SwissDutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people.
www.dsm-firmenich.com
Please note this is a direct search led by dsm-firmenich. We only accept applications from candidates, not from agencies nor subject to agency’s fees, percentages or similar
Location – Chennai, India
Job model – Hybrid
Your mission
Develop, implement, and realize the account strategy and plan, within the sales strategy and plan and corporate requirements and guidelines, to ensure the realization of planned business results and long-term customer relationship objectives are achieved.
At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work, benefiting to our People, Customers & Communities and driving business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.
Your key responsibilities
• To set up, coordinate & execute specific Accounts tactics & plans to realize predefined/agreed sales and overall customer relationship objectives, both for the short- and long term. Define and implement a strategic account plan. Translate into Financial profitability and goals both strategically and tactically and be accountable for top line profit.
• Contribute to develop the sales plan, both strategically and tactically. Monitor and coordinate the execution of the account plan, report based on defined performance indicators and take corrective actions, to achieve the results.
• Build sustainable cross layer networks in the defined accounts by both direct engagement and by positioning key stakeholders to the right level in the account to speed up development and brick wall running business. Identify long term business opportunities with the account(s) and include these in the account strategy and plan.
• Define and implement projects with focus on key products, processes, and innovation, and decide on clear PMP structure and accountabilities. Monitor and benchmark competitive products, market requirements and competitive business strategies (competitive profiling) and incorporate benchmarking and competitive profiling in account and sales plans.
• Lead contract negotiations with the respective account(s) and ensure the conclusion of sales contracts. Coordinate technical service or after sales service activities towards the account.
• Monitor the complaint process and ensure an appropriate complaint settlement with the account within the agreed timeline. Monitor the account’s payment behavior and act to ensure payment within the agreed payment terms.
We bring
• A rich history and a promising future of bold scientific innovation and passionate creation with our customers.
• A space to grow by encouraging and supporting curiosity and an open mindset.
• A culture that prioritizes safety and well-being, both physically and mentally.
• The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose.
• A flexible work environment that empowers people to take accountability for their work and own the outcome.
• Barrier-free communities within our organization where every employee is equally valued and respected – regardless of their background, beliefs, or identity.
You bring
• A degree in Food Science/Technology or Business or related field
• Must have good experience and network in Dairy Products Market would be preferrable. Having experience in handling distributors.
• 5-10+ years’ experience in a similar role.
• Experience in SAP preferred.
• Passion for sales and a proven negotiator with ability to build rapport with customers.
• Communicate professionally with clients (existing and potential) and with fellow employees.
Equal Opportunities Commitment
dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: (here,) there’s a place for everyone with us.
dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. Our people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon
job-related reasons regardless of an applicant's race, colour, religion, sex, ****** orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.
Our application process
Interested in this position? Please apply online by uploading your resume in English via our career portal. For further information, please contact Sailaja Karra, Talent Acquisition Team (sailaja.karra@dsm-firmenich.com)
About dsm-firmenich
As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a SwissDutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people.
www.dsm-firmenich.com
Please note this is a direct search led by dsm-firmenich. We only accept applications from candidates, not from agencies nor subject to agency’s fees, percentages or similar
💡 Quick Summary
Seeking a career-building opportunity? The Account Manager position is now open for candidates interested in the Accountant Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Accountant Jobs is a plus.
