Job Description
Responsibilities:
• Support to maintain and improve service performance metrics reports, as required.
• Provide status of work in process, assist in planning and coordinating the execution of work, and escalate issues in a timely and appropriate manner while pushing to identify resolutions.
• Provide quality, cost-effective service while looking at ways to contribute to process improvement.
• May provide ad-hoc analyses and summaries of information as requested.
• Responsible for activities assigned by the Team Lead.
• Process A/R billings, adjustments, and write-offs.
• Provides required business unit reporting and other required information, when needed.
• Track and reconcile daily/monthly AR balance.
• Ensure the completeness and accuracy of invoices in the AR system (manually encoded or through interface).
• Investigating into situations where invoices and customer information requirements may contradict.
• Generate repayments for erroneous customer payments or overpayments.
• Monitor mailboxes and distribute emails to the correct party.
• Responsibility for activities assigned by the Cash Apps Supervisor.
• Accurately post checks from medium to complex transactions by researching and resolving problems within designated guidelines by speaking directly with customers on the phone, composing and sending letters, or researching through multiple database resources as necessary.
• Process collection checks, and EFT/wire transfers.
• Process bank adjustments.
• Analyses paying habits of customers who are delinquent in payment of bills for simple to medium transactions and recommends action to resolve credit problems.
• Review files to select delinquent accounts for collection efforts.
• Evaluate customer records and recommend that the account be closed, credit limit reduced or extended, or collection attempted, based on DSO, earnings and savings data, payment history, and purchase activity of the customer.
• Support to maintain and improve service performance metrics reports, as required.
• Provide status of work in process, assist in planning and coordinating the execution of work, and escalate issues in a timely and appropriate manner while pushing to identify resolutions.
• Provide quality, cost-effective service while looking at ways to contribute to process improvement.
• May provide ad-hoc analyses and summaries of information as requested.
• Responsible for activities assigned by the Team Lead.
• Process A/R billings, adjustments, and write-offs.
• Provides required business unit reporting and other required information, when needed.
• Track and reconcile daily/monthly AR balance.
• Ensure the completeness and accuracy of invoices in the AR system (manually encoded or through interface).
• Investigating into situations where invoices and customer information requirements may contradict.
• Generate repayments for erroneous customer payments or overpayments.
• Monitor mailboxes and distribute emails to the correct party.
• Responsibility for activities assigned by the Cash Apps Supervisor.
• Accurately post checks from medium to complex transactions by researching and resolving problems within designated guidelines by speaking directly with customers on the phone, composing and sending letters, or researching through multiple database resources as necessary.
• Process collection checks, and EFT/wire transfers.
• Process bank adjustments.
• Analyses paying habits of customers who are delinquent in payment of bills for simple to medium transactions and recommends action to resolve credit problems.
• Review files to select delinquent accounts for collection efforts.
• Evaluate customer records and recommend that the account be closed, credit limit reduced or extended, or collection attempted, based on DSO, earnings and savings data, payment history, and purchase activity of the customer.
💡 Quick Summary
Seeking a career-building opportunity? The Accountant - Order To Cash position is now open for candidates interested in the Accountant Jobs sector. This role in Bangalore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Accountant Jobs is a plus.