Accounts Executive

Void2one Solutions HIRING! Accounts Executive (UK process) (Fresher or Experienced Candidates in BPO, KPO, UK Accounting or any other stream with Excellent communication skills are preferred only) Interested candidates can share the CVs on [email protected] or connect on +877XXXXXX for more details Job details: Designation: Accounts Executive (UK process) Education: Bcom. Mcom preferred Job location: Chandigarh IT Park Package: 23-28k CTC Full time, Work from Office UK Shift (6 am to 3 pm) Fixed Shifts Only UK Bank Holidays no Indian Holidays 6 Days working during probation 5.5 days working after probation Saturday working Sunday and Monday are week off days No holidays during probation (3 months) Mandatory skills: Excellent communication skills. Analytical Skills Working knowledge of MS Office Suite and Google Workspace Tech Savvy (Proficient in Excel, Word, Databases and Data input) Proficient in the use of computers. Role and. Responsibilities: Accurate at managing emails appropriately and action inbound emails. Handling a high volume of inbound and outbound calls. Live chats call to meet and surpass customer service levels. Preferred experience in B2C or B2B environment. Ideally experience of transport or logistics in a customer service. Manage central email inboxes appropriately and action inbound emails. To promptly answer incoming and make outgoing calls in an enthusiastic, courteous, and efficient manner. Adhering to internal and external policies/procedures to ensure delivery process is executed smoothly. Maintain system with current information to ensure orders are updated with all communications. Ensure requests to supply information to internal and external contacts are completed within the required deadlines. Liaise with relevant departments to ensure procedures are followed and goods are dispatched. Manage own work schedule to ensure assigned duties/tasks are completed with minimum supervision. Identify the customers requirements and respond to them. Complete additional ad-hoc tasks as required. Perks & Benefits: UK Shift (6 am to 3 pm) Fixed Shifts 5.5 Working days after probation Saturday working Sunday and Monday are week off days On-time Salary Fun Activities PF, Bonus and Incentives Professional Work culture Regards, | Varun Kashyap | | Void2one Solutions | Contact: ++1-+877XXXXXX Email: [email protected] Job Types: Full-time, Permanent, Fresher Benefits: Flexible schedule Health insurance Provident Fund Schedule: Day shift Fixed shift UK shift Education: Bachelor's (Required) Language: English (Required) Work Location: In person