Accounts Receivable Specialist

Job description
Company Information

At Advarra, we are passionate about making a difference in the world of clinical research and advancing human health. With a rich history rooted in ethical review services combined with innovative technology solutions and deep industry expertise, we are at the forefront of industry change. A market leader and pioneer, Advarra breaks the silos that impede clinical research, aligning patients, sites, sponsors, and CROs in a connected ecosystem to accelerate trials.

Company Culture

Our employees are the heart of Advarra. They are the key to our success and the driving force behind our mission and vision. Our values (Patient-Centric, Ethical, Quality Focused, Collaborative) guide our actions and decisions. Knowing the impact of our work on trial participants and patients, we act with urgency and purpose to advance clinical research so that people can live happier, healthier lives.

At Advarra, we seek to foster an inclusive and collaborative environment where everyone is treated with respect and diverse perspectives are embraced. Treating one another, our clients, and clinical trial participants with empathy and care are key tenets of our culture at Advarra; we are committed to creating a workplace where each employee is not only valued but empowered to thrive and make a meaningful impact.

Job Duties & Responsibilities
• Review status of delinquent accounts weekly and collect delinquent balance.
• Upload invoices to customer portals.
• Research unapplied cash receipts/credit memos.
• Respond to customer requests via shared mailbox.
• Send monthly statements and past due reminders.
• Research disputed delinquent account balances and takes appropriate action to resolve the underlying issues.
• Maintain the delinquent receivables rate within the established desired range.
• Process and monitor credits to ensure that the receivable aging report reflects valid and collectable balance.
• Other customer projects as assigned.

Location

This role is open to candidates working in Bengaluru, Ind (hybrid/Remote)

Basic Qualifications
• Associate’s degree
• 2-4 years in Business-to-Business collections experience

Preferred Qualifications
• Accounting certificate or degree preferred
• Work in an Accounts Receivable or Accountant role
• B2B work experience preferred
• Must possess personal integrity and collaborative and effective problem-solving skills.
• Excellent communication and problem-solving skills
• Intermediate Microsoft Office skills
• Attention to detail and goal oriented
• Exemplary Organization
• Mid-tier accounting software experience preferred (ex. NetSuite)
• Well proven and practical knowledge of credit and collections
• Ability to prioritize and manage multiple responsibilities

Physical And Mental Requirements
• Sit or stand for extended periods of time at stationary workstation
• Regularly carry, raise, and lower objects of up to 10 Lbs.
• Learn and comprehend basic instructions
• Focus and attention to tasks and responsibilities
• Verbal communication; listening and understanding, responding, and speaking

Advarra is an equal opportunity employer that is committed to diversity, equity and inclusion and providing a workplace that is free from discrimination and harassment of any kind based on race, color, religion, creed, *** (including pregnancy, childbirth, and related medical conditions, ****** orientation, and gender identity), national origin, age, disability or genetic information or any other status or characteristic protected by central, state, or local law. Advarra provides equal employment opportunity to all individuals regardless of these protected characteristics. Further, Advarra takes affirmative action to ensure that applicants and employees are treated without regard to any of these protected characteristics in all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and separation from employment