Part time - Dubbo NSW location

Salary packaging available
Professional support and development provided
Administration Officer / Receptionist /Call Centre positions available at reproductive & ****** health NGO clinics. Desired minimum 2 days per week. State of the art facilities with comprehensive clinical supports and opportunities to build your customer service and administration skills in reception, call handling, general administration, appointment scheduling and billing.

Shifts now available at:

Monday, Tuesday, Wednesday: 8:30am -5:00pm
Thursday - Friday: 8:30am - 5:00pm
Family Planning Australia (FPA) is the leading provider of reproductive and ****** health services in NSW. As an independent not-for-profit organisation, we offer expert clinical care, information, and advice for everybody in every family as well as education and training and evidence-based research to support doctors, nurses, and other professionals.

Develop and expand your administration and customer service skills in a specialised clinical setting focusing on reproductive and ****** health across clinics, day surgery and our new appointment call centre.

Your benefits

Specialised clinical setting with a variety of administration duties
Access to salary packaging ($15,900pa) plus meal/entertainment ($2,650pa) increasing your fortnightly take home pay
Access to paid leave entitlements including annual leave, personal/careers leave, parental leave, study leave
Learning & development support
Modern clinical facilities

Multidisciplinary team
Comprehensive administration team support structures
Fully accredited against the National Safety & Quality Healthcare Standards
Values

All staff must fully support the FPA values
FPA is a pro-choice organisation
Please refer to our website for our Visions and Values

Interested?

Click here to access the full position description

Contact Kate Russell on 02 4016 1*** or *****@fpnsw.org.au for a confidential discussion


Position Overview

The Administration Officer plays an important role in supporting the operation of Family Planning Australia (FPA) clinics, day surgery and appointment call centre. This is a multi-faceted role which is responsible for providing clerical, administrative and reception support across our range of clinical services. The position is part of a multidisciplinary team.

Base Full Time Salary: $54,288 - $57,090 (salary is based on experience)


Essential criteria

Relevant certificate level qualifications in business administration or similar
Minimum 2 years previous experience in an administration, reception or call centre role
High level computer skills including word processing, spreadsheets and data entry
High level interpersonal and communication skills
Proven ability to handle high volume of telephone calls
Demonstrated ability to work effectively as part of a multidisciplinary team
Exceptional customer service skills
Must have Australian working rights
Desirable criteria

Previous experience in a healthcare environment, including use of electronic medical record systems and client billing
Previous experience in basic financial systems
Experience working with culturally and linguistically diverse clients and/or Aboriginal and Torres Strait Islander communities
Other requirements

A Criminal Record Check and Working With Children Check are required prior to commencement
Immunisation/vaccination requirements apply