Administrative Assistant

Full job description
We are looking for an enthusiastic, organised individual to join our clerical team for 22.5 hours on a permanent basis.

The role involves providing administrative and clerical support to the Musculoskeletal (MSK) Physiotherapy Service and includes the organisation and monitoring of the office workload.

Working hours are to be Monday 8-4pm Platt Bridge Health Centre, Thursday 9-5pm Wigan Health Centre, Friday 9-5pm Wigan Health Centre. Non-negotiable.

This vacancy may close earlier than the specified closing date if a high volume of suitable applications are received.

The role will require you to work across all areas in the Trust which includes those that are designated as positive and asymptomatic and negative COVID wards.

Evidence of qualifications listed on the person specification will be required and interview and during the onboarding process.

Duties will include manning reception and dealing with telephone enquiries as well as using the SystmOne, Choose and Book, Patient Centre and HIS computer systems to input referrals and manage clinic appointments.
To provide administrative and clerical support to the physiotherapy service including hydrotherapy.
Data inputting onto the Patient Centre system
To participate in the organisation and monitoring of the office workload

Choose Well – Choose WWL

Wrightington, Wigan and Leigh Teaching Hospitals, NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement, and living our values ‘the WWL Way’.

WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.

To provide a confidential, administrative and clerical service to the Physiotherapy Service including hydrotherapy
To carry out general reception duties, including checking in patients, answering the telephone, arranging interpreter services and dealing with routine enquiries etc
To be responsible for the registration and referring of patient details, including data collection, inputting and data cleansing on computer systems.
To be responsible for gathering and dealing with referrals.
To take delegated responsibility for the allocation of physiotherapy appointments for patients referred to the physiotherapy service.