Associate |amp| Sr| Customer Support Associate |International BPO | US Lead Generation|

N Nb Service Bpo Tele Calling Nb Service • Ahmedabad, Gujarat • via WorkIndia.in 11 days ago ₹12K–₹18K a month Full–time No Degree Mentioned Apply on WorkIndia.in Apply directly on Job Hai Apply on SimplyHired Apply on App.jobitus.com Apply directly on Glassdoor Apply on Placement India Apply on Jobs Trabajo.org Apply on EchoTalent AI Job description Salary Range : Rs. 12000 - Rs. 53000 , based on skills, experience, and interview performance Educational Requirement : Tenth Pass Work Arrangement : Work From Office Gender Preference : Both male and female can apply Skills Requirement : No predefined skills necessary Experience Requirement : Fresher Location : C G Road Working Hours : 10 AM - 6:30 PM | Monday to Saturday Additional Info ... Show full description Report this listing D Digitel Media LLP Associate & Sr. Customer Support Associate (International BPO - US Lead Generation) Digitel Media LLP • Ahmedabad, Gujarat • via LinkedIn Full–time Apply on LinkedIn Job description Job Description: Associate & Sr. Customer Support Associate (International BPO - US Lead Generation) Company: Digitel Media LLP Location: S.G Highway, Ahmedabad, Gujarat Shift: Night Shifts Only (7 PM to 5 AM, Sat & Sun Fixed Off) Salary: ₹16,000.00 - ₹22,000.00 per month (Best in the Industry) Excluding Incentives Employment Type: Full Time, Permanent Education: Under Graduate/ Graduate Experience: Fresher and experienced candidates welcome (1 year of customer service experience preferred) Benefits • Health insurance • Leave encashment • Performance-based incentives including commission, quarterly bonus Customer Engagement Job Roles and Responsibilities: • Conduct outbound calls to potential customers in the US. • Effectively communicate to understand customer needs and generate leads. • Maintain a high level of professionalism and customer service orientation. Lead Generation • Utilize scripts and product knowledge to effectively gather and qualify leads. • Document and update customer records based on interactions. Performance Metrics • Meet and exceed daily and monthly targets for lead generation and call quality. • Contribute to team targets and collaborate with colleagues to achieve goals. Compliance And Reporting • Adhere to company policies and procedures consistently. • Provide regular reports and updates on call outcomes and lead quality. Skills And Qualifications • Strong verbal communication skills in English (Preferred). • Ability to work night shifts aligned with US timings. • Prior experience in customer service or sales preferred but not mandatory. • High school diploma; additional education or certification in customer service is a plus. Work Environment • Fast-paced and target-driven environment. • Opportunity for career growth and skill development in the BPO industry. Note: Candidates must reliably commute to S.G Highway, Ahmedabad, Gujarat, or relocate before starting work. Job Types: Full-time, Permanent, Fresher Schedule • Night shift • Fixed shift • Monday to Friday • US shift Supplemental Pay Types • Commission pay • Performance bonus • Quarterly bonus Ability To Commute/relocate • Bodakdev, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Preferred) Education • Higher Secondary(12th Pass) (Preferred) Experience • Customer service: 1 year (Preferred) Language • English (Preferred)

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