Bandhan Bank Jobs| Customer Officer Post

Confidential


IDBI Bank Jobs
Confidential • Bhopal, Madhya Pradesh • via Call Center Jobs
21 hours ago
Full–time
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Job description
I ICICI Bank Office Executive – ICICI Bank jobs ICICI Bank • Manpur • via Search For Jobs Hiring In India - 2024 14 hours ago ₹35K–₹40K a month Full–time, Part-time and Contractor Apply on Search For Jobs Hiring In India - 2024 Job description Job Description madhya pradesh’s leading private sector bank which is ICICI Bank currently hiring for Office Executive – ICICI Bank Career 2022 in goharganj, bhopal, madhya pradesh, madhya pradesh, meantime refer below description to get apply for the same. Firstly, ICICI Bank Jobs in goharganj, bhopal, madhya pradesh 2022 madhya pradesh : – ICICI Bank Vacancy in goharganj, bhopal, madhya prades... Show full description Report this listing IDBI Bank IDBI Bank Jobs IDBI Bank • Huzur, Madhya Pradesh • via Search For Jobs Hiring In India - 2024 14 hours ago ₹35K–₹40K a month Full–time, Part-time and Contractor Apply on Search For Jobs Hiring In India - 2024 Job description IDBI Bank Recruitment As a Customer Service Manager, your primary responsibility will be to oversee and manage the customer service department, ensuring excellent service delivery and customer satisfaction. You will play a crucial role in developing and implementing customer service strategies, training and leading the customer service team, and resolving escalated customer issues. Your strong leadership skills, customer-centric mindset, and ability to drive performance and process improvement will be essential for success in this role. IDBI Bank Jobs Near Me Responsibilities:- • Customer Service Strategy: • Develop and implement customer service strategies aligned with the organization's goals and objectives. • Set service standards and performance metrics to measure team and individual performance. • Identify areas for improvement in service delivery and implement corrective actions. • Stay updated on customer service best practices and industry trends. • Team Management and Training: • Recruit, train, and onboard new customer service representatives. • Provide ongoing coaching and mentoring to enhance team performance. • Conduct regular performance evaluations and provide feedback for improvement. • Develop and deliver training programs to enhance product knowledge and customer service skills. • Foster a positive and customer-centric work environment. • Customer Issue Resolution: • Handle escalated customer issues and complaints, ensuring prompt and satisfactory resolution. • Investigate and analyze complex customer problems, collaborating with cross-functional teams as necessary. • Implement effective processes and procedures for handling customer complaints and inquiries. • Monitor customer feedback and trends to proactively address potential issues. • Performance Monitoring and Reporting: • Track and analyze key performance indicators (KPIs) related to customer services, such as response time, resolution rate, and customer satisfaction. • Generate reports on team performance and customer feedback. • Identify areas for improvement and implement strategies to enhance customer service effectiveness. • Utilize customer service software and tools to streamline processes and enhance productivity. • Customer Relationship Management: • Build and maintain strong relationships with key customers, ensuring their needs are met and expectations are exceeded. • Collaborate with sales and account management teams to align customer service efforts with business objectives. • Identify opportunities for upselling or cross-selling based on customer needs and preferences. • Gather customer feedback and insights to drive product or service improvements. IDBI Bank Careers Qualifications:- • Bachelor's degree in business administration, marketing, or a related field (or equivalent experience). • Proven experience in customer service or a related role, with at least [number of years] in a managerial or supervisory position. • Strong leadership and team management skills. • Excellent communication and interpersonal skills. • Customer-focused mindset and commitment to delivering exceptional service. • Analytical and problem-solving abilities. • Proficiency in customer service software and tools
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Confidential


Bandhan Bank Jobs| Customer Officer Post
Confidential • Bhopal, Madhya Pradesh • via Call Center Jobs
21 hours ago
Full–time
Apply on Call Center Jobs
Job description
RBL Bank RBL Bank Recruitment - Lobby Sales Officer Post RBL Bank • Nazirabad • via Search For Jobs Hiring In India - 2024 14 hours ago ₹35K–₹40K a month Full–time, Part-time and Contractor Apply on Search For Jobs Hiring In India - 2024 Job description RBL Bank Recruitment RBL Bank, a leading private sector bank in India, is currently hiring for the position of Lobby Sales Officer. This is an excellent opportunity for individuals who are passionate about sales and customer service and are looking to build a career in the banking sector. RBL Bank Jobs Near Me Responsibilities: • Engaging with customers in the branch lobby, understanding their ... Show full description Report this listing Bandhan Bank Bandhan Bank Jobs- Customer Officer Post Bandhan Bank • Nazirabad • via Search For Jobs Hiring In India - 2024 14 hours ago ₹35K–₹40K a month Full–time, Part-time and Contractor Apply on Search For Jobs Hiring In India - 2024 Job description Bandhan Bank Recruitment The Customer Officer is responsible for providing excellent customer service to Bandhan Bank customers. This role will involve opening and maintaining customer accounts, processing transactions, and providing customer support. The ideal candidate will have a strong customer service-oriented mindset, excellent communication and problem-solving skills, and a desire to help others. Bandhan Bank Jobs Near Me Responsibilities: • Open and maintain customer accounts • Process transactions, such as deposits, withdrawals, and transfers • Provide customer support, such as answering questions and resolving issues • Stay up-to-date on Bandhan Bank products and services Bandhan Bank Careers Skills: • Excellent communication and problem-solving skills • Ability to work independently and as part of a team • Strong customer service skills • Proficiency in Microsoft Office Suite

India
Madhya Pradesh
Bhopal Show on map Get directions