Job Description
Role Requirements
• Lead technical project development efforts to enhance Conversational AI (CAI) solutions, focusing on innovation and scalability.
• Collaborate closely with the Implementation Squad to ensure smooth project deliveries and mitigate risks.
• Drive the integration of new features and third-party system integrations
• Directly contribute to building a positive business case and enhancing profitability.
• Ensure the delivery of easy-to-consume services highly valued by customers.
• Provide project estimations and solution ideas to mitigate risks and achieve revenue targets.
Your Responsibilities as Bot Developer:
• Design, develop, train, and optimize chat and voice bots to address customer needs.
• Implement new features, including external application integrations
• Enhance Generative AI applications (e.g., FAQ and Knowledge Base Systems, Copilot system, text summarization, language translation, user profiling, personalization).
• Drive the innovation pillar within the CAI Bot Development Center of Excellence.
• Train bot Natural Language Understanding (NLU) models and analyze bot performance.
• Assess project issues and provide use case counselling.
• Create and maintain comprehensive documentation and guidelines.
• Design and deliver training programs for team members and customers.
Key Requirements
• University degree. E.g.: Computer Science, Software Engineering, Telecommunications, Mathematics, AI, Data Science or related field
• Programming proficiency in Python and/or NodeJS and JavaScript.
• Experience in designing and developing chat and voice bots.
• Strong understanding of Generative AI applications.
• Ability to create detailed documentation and training materials.
• Excellent command of verbal and written English. German and/or Spanish are a plus.
• Experience in working with international teams in a multicultural environment
Key Skills
• Excellent subject matter expertise: Experience with Conversational AI platforms like Cognigy, IBM Watson, Google Dialogflow, etc. Knowledge of integration techniques with third-party systems. Excellent problem-solving and analytical skills.
• Attitude: Highly communicative and collaborative. Can effectively interact with Developers, other Squads, stakeholders, customers and management.
• Way of Working: Agile mindset and willingness to adapt to changing requirements and feedback.
Allianz Technology offers
• Join a highly diverse, super motivated, young and global team of business and technical experts
• Actively shape the future customer care business of Allianz ? your contribution will have direct impact on Allianz?s customer satisfaction
• Opportunity to work with various internal and external parties
• The Conversational AI Tribe is working in a agile set-up, giving every team member the freedom to work solely self-organized and self-determined
• Permanent contract from the first day onwards, offering an attractive salary package.
• Wide array of fringe benefits at Allianz (e.g. life and accident insurance, private pension plan and studies fund, discounts on Allianz products/ shares as well as a Christmas gift card).
• Excellent development/career opportunities in a fast-growing environment
• Learning and training opportunities
• Working on a cutting-edge technology, maximizing your personal skill set
• Covered relocation and visa process expenses if needed.
• Hybrid working model.
• Lead technical project development efforts to enhance Conversational AI (CAI) solutions, focusing on innovation and scalability.
• Collaborate closely with the Implementation Squad to ensure smooth project deliveries and mitigate risks.
• Drive the integration of new features and third-party system integrations
• Directly contribute to building a positive business case and enhancing profitability.
• Ensure the delivery of easy-to-consume services highly valued by customers.
• Provide project estimations and solution ideas to mitigate risks and achieve revenue targets.
Your Responsibilities as Bot Developer:
• Design, develop, train, and optimize chat and voice bots to address customer needs.
• Implement new features, including external application integrations
• Enhance Generative AI applications (e.g., FAQ and Knowledge Base Systems, Copilot system, text summarization, language translation, user profiling, personalization).
• Drive the innovation pillar within the CAI Bot Development Center of Excellence.
• Train bot Natural Language Understanding (NLU) models and analyze bot performance.
• Assess project issues and provide use case counselling.
• Create and maintain comprehensive documentation and guidelines.
• Design and deliver training programs for team members and customers.
Key Requirements
• University degree. E.g.: Computer Science, Software Engineering, Telecommunications, Mathematics, AI, Data Science or related field
• Programming proficiency in Python and/or NodeJS and JavaScript.
• Experience in designing and developing chat and voice bots.
• Strong understanding of Generative AI applications.
• Ability to create detailed documentation and training materials.
• Excellent command of verbal and written English. German and/or Spanish are a plus.
• Experience in working with international teams in a multicultural environment
Key Skills
• Excellent subject matter expertise: Experience with Conversational AI platforms like Cognigy, IBM Watson, Google Dialogflow, etc. Knowledge of integration techniques with third-party systems. Excellent problem-solving and analytical skills.
• Attitude: Highly communicative and collaborative. Can effectively interact with Developers, other Squads, stakeholders, customers and management.
• Way of Working: Agile mindset and willingness to adapt to changing requirements and feedback.
Allianz Technology offers
• Join a highly diverse, super motivated, young and global team of business and technical experts
• Actively shape the future customer care business of Allianz ? your contribution will have direct impact on Allianz?s customer satisfaction
• Opportunity to work with various internal and external parties
• The Conversational AI Tribe is working in a agile set-up, giving every team member the freedom to work solely self-organized and self-determined
• Permanent contract from the first day onwards, offering an attractive salary package.
• Wide array of fringe benefits at Allianz (e.g. life and accident insurance, private pension plan and studies fund, discounts on Allianz products/ shares as well as a Christmas gift card).
• Excellent development/career opportunities in a fast-growing environment
• Learning and training opportunities
• Working on a cutting-edge technology, maximizing your personal skill set
• Covered relocation and visa process expenses if needed.
• Hybrid working model.
💡 Quick Summary
Seeking a career-building opportunity? The Bot Developer position is now open for candidates interested in the Accountant Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Accountant Jobs is a plus.