Add listing Add

BPO Customer Care Collections Sr. Rep.

Place of work Work from home
Contract type Full-time
Start date 2 hours ago
Salary -

Job details

Job description, work day and responsibilities

You will be responsible for:
- Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
- Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met.
- Analyzing medical insurance claims for quality assurance.
- Resolving moderately routine questions following pre-established guidelines.
- Performing routine research on customer inquiries.
- Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services, and processes performed by the team.

Requirements for this role include:
- Ability to work regularly scheduled shifts from Monday-Friday 8:30 PM to 5:30 AM or 10:30 PM to 7:30 AM.
- High school diploma.
- 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
- 0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English.
- 0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions.

The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekends basis business requirement. All new hires will be required to successfully complete our Orientation/Process training classes and demonstrate proficiency of the material.,
Company Name: NTT DATA North America
You will be redirected to another website to apply.
Apply On Website
Offer ID: #1290072, Published: 2 hours ago, Company registered: 1 day ago

Other offers

2401login
85 job offers
Urgent Needed Back Office Staff in Bangalore
2401login
2401login
We needs an enthusiastic Back Office Executives in Bangalore Karnataka to support our clients by helping answer queries, data entry work, accept orders and relay the information to related team members. We offer a positi...
2401login
85 job offers
Management Trainee - Fresher
2401login
2401login
About the job: Key responsibilities: A. Pre-Sales Activities: 1. Deliver technical demos and standard presentations to showcase PTC Creo/other software capabilities to customers 2. Interact one-on-one with customers to c...
2401login
85 job offers
Freshers for Clinical Research jobs (CDM) - Nandis - Bangalore
2401login
2401login
Job Requirements Job Title: Clinical Research Associate (CDM) Location: Bangalore Salary: Competitive, based on experience Qualification: Bachelor's degree in Life Sciences or related field Work Experience: Freshers Job ...
2401login
85 job offers
Urgent hiring in DevOps engineer for freshers
2401login
2401login
Role Overview A Fresher DevOps Engineer supports the automation and optimisation of software development and deployment, assists with system monitoring, and helps troubleshoot issues, with a strong emphasis on continuous...
2401login
85 job offers
Front Desk Executive - Fresher
2401login
2401login
About the job: As a Front Desk Executive at Swasthh Fitness Arena, you will be at the forefront of our dynamic and fast-paced environment. Your role will be crucial in providing exceptional customer service and ensuring ...
2401login
85 job offers
Junior Data Entry Associate - Fresher
2401login
2401login
About the job: Are you ready to dive into the world of data entry and make a real impact in a cutting-edge IT solution company? Next Wave IT Solution is looking for a junior data entry associate to join our dynamic team....
2401login
85 job offers
Inbound Telecaller 102 ambulance
2401login
2401login
We are hiring Telecaller for inbound process. Rotational shift, Night shift and rotational week off.Walking Interview. Minimum High Secondary Pass. No Target base Job Address: EMRI Green Health Services DEC India Buildin...
2401login
85 job offers
Part-time telecaller for Real Estate Marketing Company
2401login · Kolkata, IN
2401login
· Kolkata, IN
Want part-time experienced telecaller for Real Estate Marketing Company. Location: Ranikuthi For details, contact
2401login
85 job offers
International BPO Job in kolkata (Inbound Voice)
2401login
2401login
Hiring Now: International Voice Process (Entry-Level – Night Shift) 🌙 📍 Location: Kolkata (Work from Office) 🕐 Shift: Night Shift | 5 Days a Week 💼 Role: International Voice Process (Inbound) 👥 Open to: Freshers & Ex...
2401login
85 job offers
LOOKING CANDIDATES FOR INTERNATIONAL BPO
2401login · Kolkata, IN
2401login
· Kolkata, IN
Company Description it is an international contact center Job Description Great opening for Customer Care Executive at Raidmax Technologies Pvt. Ltd. (International BPO) Job Location : Dunlop, kolkata Freshers and Experi...
2401login
85 job offers
Hiring for Customer Care Executive | Banking Jobs in Kolkata | BPO/KPO Jobs in Kolkata
2401login
2401login
*HIRING FOR DOMESTIC BANKING PROCESS ** • * FRESHER ARE ENCOURAGED TO APPLY ** Customer Service Associate. Inbound Voice Process (No Sales & No target). Freshers and experienced both can apply. Assisting the customer...
2401login
85 job offers
WORK FORM HOME ( free joining)
2401login · Kolkata, IN
2401login
· Kolkata, IN
Work from home Post-HR. KYC FORM FILLUP BANKING TELECALLING, JOB RELATED TELECALLING Part time and full time all availableMale and female both can apply Aadhar card and Pan card is mandatory Smart phone is enough to do t...
2401login
85 job offers
Telle caller Job
2401login · Kolkata, IN
2401login
· Kolkata, IN
Digitide is hiring for STATE bank of India process Voice process Cold / soft calling Work from office No sales target Day shift 12k to 16k in-hand Graduation mandatory Fresher and experienced both can apply Address - Tec...
2401login
85 job offers
International Bpo
2401login
2401login
Key Skills: - Good Communication Skills. - Listening & Comprehension. - Good typing Skills is must. Qualification : - Only UG Arts & Science Graduates are Eligible. - PG Graduates & BE/B.Tech Graduates are no...
2401login
85 job offers
Bpo Tamil Voice Process
2401login
2401login
Salary Range : Rs. 12000 - Rs. 17000 , based on skills, experience, and interview performance Educational Requirement : 12th Pass / Female Only Work Arrangement : Work From Office Gender Preference : Female only Skills R...
Recommend to friend Share on facebook Print Get route to office