Branch Operations Manager|BRANCH BANKING|Branch Banking

027+ Deutsche Bank Aktiengesellschaft, Filiale Gurgaon


Business Banking Advisor
027+ Deutsche Bank Aktiengesellschaft, Filiale Gurgaon • Noida, Uttar Pradesh • via Expertini | India Jobs Expertini
11 days ago
Full–time
No Degree Mentioned
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Job description
Description

Branch Banking is the liability business for Deutsche Bank present in 17 locations across India. This carters to a wide variety of population through its distinct channels like Personal banking, Private Banking and Business Banking.

The primary objective is to enhance the value of the existing trade account portfolio.

What we’ll offer you

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy
• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under child care assistance benefit (gender neutral)
• Flexible working arrangements
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

Acquisition: Assist Head Relationship Manager in executing successful micro-events for acquisition of new clients. Acquire new accounts from group companies / family of existing customers. Acquire new accounts from referrals from existing customers. Focus on acquiring Trade Accounts, increase trade volumes and generate forex revenue

Relationship Building / Deepening / Cross Sell : Primarily responsible in building and deepening mapped business banking portfolio. Ensure consistent growth of the Business Banking portfolio. Synergize for maximum penetration of business banking products, trade, forex and Insurance & Investment sales to new / existing customers. Build a robust momentum in regards to the third party distribution (insurance, auto loans, and mortgages) and fee income to scale up the client portfolio growth, in line with the set targets. Implement customer contact programs to ensure his share of wallet with the bank increases

Retention: Ensure top class service delivery to clients to be in line with the best in the industry. Monitor high net worth accounts closely to ensure that customers continue regular use the account and grow balances. Work towards reactivating accounts which have stopped transacting or depleted in balances. Assist in resolving service hurdles to create a delight situation for customers

Risk Management & Governance: Ensure awareness and adherence with the Know Your Customer policy, Anti Money. Laundering Policy, Mis-selling Policy, Information Protection Policy, Operational Risk, Code of Conduct and other laid down compliance norms of the bank as stipulated from time to time

Provide regular feedback on the changing customer needs to the Product team and Service Quality team. Any suspicious transaction to be immediately reported to the Area Manager. Promotion of Alternate Channels and Doorstep Banking. Increase customer contactability by capturing email address and mobile number.

Your skills and experience

The candidate should have experience in servicing or sourcing clients of 20 lacs+ relationship. Applicants are preferred from Banking / Premium club membership / (Paid) High End Credit card sales background. Candidate should have excellent communication in English and well groomed. Minimum qualification required is Graduation. Minimum Exp should be 6 – 12 Years in relevant field.

How we’ll support you
• Training and development to help you excel in your career
• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
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Kotak Mahindra


Branch Operations Manager-BRANCH BANKING-Branch Banking
Kotak Mahindra • Ghaziabad, Uttar Pradesh • via Glassdoor
Full–time
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Job description
Job Role:

• Lead the Service Team.

• Ensuring regulatory and procedural compliance

• To co-ordinate the audit of the branch

• Ensuring service excellence to enhance portfolio, control retention and better cross sell

• Authorize and check RO / SO entries

• Check end products

• Check vouchers to clear transactions of Rs. 10 lakhs & above

• Vault / Key custodian

Job Requirement:

• Customer service oriented

• Meticulous

• Eye for details

• Ability to manage and motivate front office staff.

• Thorough overall understanding of banking

• Graduate/MBA

• Graduates with 6-8 years experience

• MBA with 4-6 years experience

• Should possess customer orientation and team leader qualities

India
Uttar Pradesh
Noida Show on map Get directions