Job Description
Post Graduation Paid Programme comes with Job Guarantee
Job Purpose: To drive gold loan business through customer acquisition, servicing, and cross-selling at the branch level. The Relationship Officer will play a critical role in identifying potential customers, ensuring smooth disbursal of loans, and maintaining strong relationships while adhering to compliance and operational guidelines.
Functional Role: Relationship Officer – Gold Loan
Job Code:
Qualification: Minimum Graduation
Business Unit: Gold Loan
Location: PAN India
Department: Sales
Relevant Experience: 0-3 years of experience.
Functional Competencies:
· Understanding of gold loan products and lending process.
· Customer service and sales orientation.
· Basic knowledge of documentation, KYC, and credit norms.
· Data entry and basic computer skills (MS Excel, email, banking software).
· Ability to manage fieldwork and customer visits.
Behavioural Competencies:
· High level of integrity and ethical conduct.
· Strong communication and interpersonal skills.
· Self-motivated and target driven.
· Ability to work independently and as part of a team.
· Discipline, punctuality, and professional grooming.
Job Responsibilities:
Financial Responsibilities:
· Achieve monthly and quarterly targets for gold loan disbursement and portfolio growth.
· Cross-sell insurance, savings accounts, and other financial products to gold loan customers.
· Monitor repayments and minimize delinquencies by ensuring timely collections.
· Assist in cash handling and safe documentation during gold loan processing (if required).
· Support the branch in enhancing profitability through quality sourcing and customer retention
Non-financial Responsibilities:
· Conduct field visits and community outreach to source gold loan customers.
· Verify gold and KYC documents, ensure accurate data entry and loan application processing.
· Provide clear communication to customers on interest rates, terms, and repayment schedules.
· Maintain regular follow-ups with customers for renewals, top-ups, and feedback.
· Ensure a high level of customer satisfaction through responsive and transparent service.
· Assist in maintaining branch hygiene, proper storage of pledged gold, and accurate record-keeping.
· Coordinate with valuation personnel and back-office teams for seamless loan disbursal
Compliance and Risk Responsibilities:
· Ensure adherence to all internal policies, RBI regulations, and operational procedures for gold loans.
· Maintain confidentiality of customer information and transaction data.
· Follow security protocols for gold storage and handling.
· Report suspicious transactions or potential frauds immediately to reporting authority.
· Ensure documentation is audit-ready and error-free.
Additional Requirements:
· Must own a mobile phone and two-wheeler (bike) for daily field activities.
· Should be comfortable using computers, emails, and banking applications for daily reporting and data entry.
· Willingness to travel locally for customer sourcing and service.
• It is a Full Time Field Sales job for candidates with 0 - 1 years of experience.
More about this Branch Sales Officer job
Please go through the FAQs to get all answers related to the given Branch Sales Officer job
• What is the eligibility criteria to apply for this Branch Sales Officer job?
Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
• How much salary can I expect for this job role?
Ans: You can expect a salary of ₹18000 - ₹44000 per month + Incentives that depends on your interview. It's a Full Time job in Jaipur.
• How many working days are there for this Branch Sales Officer job?
Ans: This Branch Sales Officer job will have 6 working days.
• Are there any charges applicable while applying or joining this Branch Sales Officer job?
Ans: No, there is no fee applicable for applying this Branch Sales Officer job and during the employment with the company, i.e., GIRNARSOFT AUTOMOBILES PRIVATE LIMITED.
• Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
• How many openings are there for this Branch Sales Officer role?
Ans: There is an immediate opening of 10 Branch Sales Officer at GIRNARSOFT AUTOMOBILES PRIVATE LIMITED
• Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Field Sales job.
• What are the timings of this Branch Sales Officer job?
Ans: This Branch Sales Officer job has 0+:00 AM - 06:00 PM timing.
Job Purpose: To drive gold loan business through customer acquisition, servicing, and cross-selling at the branch level. The Relationship Officer will play a critical role in identifying potential customers, ensuring smooth disbursal of loans, and maintaining strong relationships while adhering to compliance and operational guidelines.
Functional Role: Relationship Officer – Gold Loan
Job Code:
Qualification: Minimum Graduation
Business Unit: Gold Loan
Location: PAN India
Department: Sales
Relevant Experience: 0-3 years of experience.
Functional Competencies:
· Understanding of gold loan products and lending process.
· Customer service and sales orientation.
· Basic knowledge of documentation, KYC, and credit norms.
· Data entry and basic computer skills (MS Excel, email, banking software).
· Ability to manage fieldwork and customer visits.
Behavioural Competencies:
· High level of integrity and ethical conduct.
· Strong communication and interpersonal skills.
· Self-motivated and target driven.
· Ability to work independently and as part of a team.
· Discipline, punctuality, and professional grooming.
Job Responsibilities:
Financial Responsibilities:
· Achieve monthly and quarterly targets for gold loan disbursement and portfolio growth.
· Cross-sell insurance, savings accounts, and other financial products to gold loan customers.
· Monitor repayments and minimize delinquencies by ensuring timely collections.
· Assist in cash handling and safe documentation during gold loan processing (if required).
· Support the branch in enhancing profitability through quality sourcing and customer retention
Non-financial Responsibilities:
· Conduct field visits and community outreach to source gold loan customers.
· Verify gold and KYC documents, ensure accurate data entry and loan application processing.
· Provide clear communication to customers on interest rates, terms, and repayment schedules.
· Maintain regular follow-ups with customers for renewals, top-ups, and feedback.
· Ensure a high level of customer satisfaction through responsive and transparent service.
· Assist in maintaining branch hygiene, proper storage of pledged gold, and accurate record-keeping.
· Coordinate with valuation personnel and back-office teams for seamless loan disbursal
Compliance and Risk Responsibilities:
· Ensure adherence to all internal policies, RBI regulations, and operational procedures for gold loans.
· Maintain confidentiality of customer information and transaction data.
· Follow security protocols for gold storage and handling.
· Report suspicious transactions or potential frauds immediately to reporting authority.
· Ensure documentation is audit-ready and error-free.
Additional Requirements:
· Must own a mobile phone and two-wheeler (bike) for daily field activities.
· Should be comfortable using computers, emails, and banking applications for daily reporting and data entry.
· Willingness to travel locally for customer sourcing and service.
• It is a Full Time Field Sales job for candidates with 0 - 1 years of experience.
More about this Branch Sales Officer job
Please go through the FAQs to get all answers related to the given Branch Sales Officer job
• What is the eligibility criteria to apply for this Branch Sales Officer job?
Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
• How much salary can I expect for this job role?
Ans: You can expect a salary of ₹18000 - ₹44000 per month + Incentives that depends on your interview. It's a Full Time job in Jaipur.
• How many working days are there for this Branch Sales Officer job?
Ans: This Branch Sales Officer job will have 6 working days.
• Are there any charges applicable while applying or joining this Branch Sales Officer job?
Ans: No, there is no fee applicable for applying this Branch Sales Officer job and during the employment with the company, i.e., GIRNARSOFT AUTOMOBILES PRIVATE LIMITED.
• Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
• How many openings are there for this Branch Sales Officer role?
Ans: There is an immediate opening of 10 Branch Sales Officer at GIRNARSOFT AUTOMOBILES PRIVATE LIMITED
• Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Field Sales job.
• What are the timings of this Branch Sales Officer job?
Ans: This Branch Sales Officer job has 0+:00 AM - 06:00 PM timing.
💡 Quick Summary
Seeking a career-building opportunity? The Branch Sales Officer position is now open for candidates interested in the Bank Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
