Business Operations Manager - Toowoomba Based

Location
Cannon Hill QLD 4170
 
Benefits
Pulled from the full job description
Childcare assistance
 
Full job description
Imagine this: You step into your car with a coffee in hand, ready to start the day, not as a cog in the machine, but as a key driver of growth, support, and connection across a small group of early learning services in the Brisbane and Toowoomba region.

As our next Business Operations Manager, you’ll play a hands-on leadership role across a tight-knit portfolio of services in Toowoomba and Brisbane’s inner north. You’ll work closely with a group of passionate Service Managers, offering both commercial and operational support, backed by a growing organisation that’s big enough to make an impact but agile enough for you to be seen, heard, and valued.

Your home base could be anywhere in the Toowoomba or Brisbane region, we’re flexible. Depending on where you're based, this role includes weekly overnight travel to Toowoomba and fortnightly travel to the Brisbane region. Either way, variety is guaranteed, and no two weeks will look the same.

This is your chance to be part of something real, with regular networking opportunities, leadership coaching, and direct access to decision-makers, you'll help shape the future of our services while shaping your own career.

Hear It From One of Our BOMs

“I left a larger organisation in search of real career development – and found it here. Within a year, I was supported into a Business Operations Manager role and surrounded by leaders who genuinely care. The opportunities, the trust, and the people make all the difference.”

Your Day Might Include:

Guiding your Service Managers through assessment and rating, with strategy, not stress.
Mentoring new leaders and watching them grow under your support.
Working on budgeting and commercial plans with autonomy and impact.
Jumping into curriculum chats with our Education team to spark innovation.
Celebrating wins (big and small) from improvement milestones to child-led achievements.
Perks We’re Proud Of:

Above award salary + incentives + fully maintained vehicle
Laptop + phone + expenses covered
Work/life balance built-in
Access to SHEL-endar: PD platform with industry leader partnerships
Health & wellbeing initiatives
75% discount on childcare fees
Retail discounts
Join inclusive committees and contribute to real change
Interstate relocation support available
You’ll Be a Great Fit If You:

You’ve led multiple early childhood services before (Area Manager, Operations Manager, or similar).

Hold a minimum Diploma qualification in Early Childhood Education and Care
You understand compliance, budgets, rosters, and what it takes to run a service day-to-day.

You know how to support people through change and help them perform at their best.

You’re confident making decisions, staying calm under pressure, and bringing clarity to your team.

You care about children, families, and building teams that thrive.

Story House Early Learning is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment, providing mutual respect for all employees.

At Story House, we prioritise the safety and wellbeing of our community, which is why we are committed to the Child Safe Standards and have Safety as one of our values.

All final applicants for this position will be asked to consent to a criminal record check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.


Who We Are
Committed to a culture of respect and inclusivity.
We don’t just welcome you as you are, we celebrate you for your diversity, differences and history.
Services across Queensland, New South Wales and Victoria