Business Support Administrator

Full job description
What if you could do the kind of work the world needs?
At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.
A little more about your role…
The UK Business Administration team is the backbone of the UK WSP business and is key to the smooth running of the business. With clearly defined career pathways and exciting opportunities to develop, the team is made up of a Business Support team consisting of Business and Project Support, Document and Accessibility specialists, Graphics and Concierge. We also have a Personal Assistant network providing support to our senior directors.

You will be able to meet your colleagues and share tips and best practice, proactively contribute to ensuring a safe and healthy working environment and get involved in new initiatives and ideas.

Professional administrator. Expert problem solver. Impeccable organiser. These are just a few attributes of a WSP Business Support Administrator.
Responsible for providing a professional and effective administrative and business support service.
You will be required to collaborate with multiple teams across the business to successfully support a range of requests.
You will engage with colleagues to fulfill a range of support requests and ensure service level agreements (SLAs) and performance standards are met.
This is an exciting and varied role, and a snapshot of your typical tasks might include (but are not restricted to);
Preparation of presentations, documents, reports and work winning material to a high standard in line with WSP brand guidelines.
Purchases and system support.
HR tasks, for example onboarding and inductions.
Coordinate events, meetings, socials, travel bookings and logistics.
Support project tasks and requests.
Provide cover for the Concierge team when required, answering calls and welcoming visitors.
Provide a high standard of client and employee care by proactively dealing with queries or issues in a timely and professional manner.
Act as the first point of contact for questions and queries and provide support in relation to current systems, policies, procedures and business continuity.
Support administration tasks including large printing, binding, photocopying, and raising support tickets.
You will gain invaluable insight and experience of working for one of the world's leading engineering professional services firms and will work with internal stakeholders across our many and varied different functions and projects.
You will be required to work from the office full time due to the nature of the role.

What we will be looking for you to demonstrate…

An eye for detail, can communicate effectively and work independently and efficiently.
Good working knowledge of Microsoft 365, including Word, PowerPoint and Excel. Knowledge and understanding of Adobe InDesign and wider Adobe Creative Apps is desirable.
Strong verbal and written communication skills
A minimum of 10 GCSE's or equivalent including Maths and English is desirable.
You will:

Display a flexible and adaptable approach
Have excellent prioritisation skills
Be very comfortable using their own initiative
Have the ability to collaborate and communicate effectively with other UK colleagues
Imagine a better future for you and a better future for us all.

Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world.

With us, you can. Apply today.
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We are one of the world’s leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower.

WHAT’S IN IT FOR YOU?

Work-life balance

At WSP, we understand that work is just one aspect of your life. It’s important to make time for you, your family, friends, interests and your community.

Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK.

Inclusivity & Belonging

We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity.

Health & Wellbeing

We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme.

Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you – giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package.

Flex your time

To enhance work-life balance, WSP offers the “WSP My Hour,” allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day.

We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you.

Your development

We understand the importance of development and training to you. That’s why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership.

#WeAreWSP

Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, ****** orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.