Client Coordinator (International Clients)
Job details
Job description, work day and responsibilities
Job Opportunity: Client Coordinator (International)
Location: Bengaluru, India (On-site)
Job Type: Full-time
Experience: 0–10 years (Freshers are welcome to apply)
Industry: Hospitals and Healthcare
To Apply: Send your updated resume to dhanush.h@telradsol.com
About Us
Teleradiology Solutions, founded in 2002 by two Yale University-trained physicians, is a global leader in teleradiology services, offering interpretations for CT, MRI, X-ray, Ultrasound, Nuclear Medicine, and Echocardiograms. Serving over 150 hospitals across 21 countries—including the United States—we are proud of our rapid growth, academic focus, and ongoing research in artificial intelligence in radiology.
???? Learn more: www.radguru.net | www.telradsol.com
Role: Client Coordinator (International)
Key Responsibilities
• Handle both inbound and outbound client calls with professionalism and clarity.
• Understand client needs and provide timely, accurate support.
• Maintain clear and empathetic communication, ensuring a positive client experience.
• Coordinate between clients and internal teams to ensure smooth workflow.
• Troubleshoot and escalate technical issues when required.
• Document all interactions according to company SOPs.
• Manage and navigate internal software systems effectively.
• Respond to client emails and follow up to ensure issue resolution.
• Prioritize tasks and escalate urgent matters appropriately.
• Remain adaptable to shift schedules, including weekends and rotational shifts.
What We’re Looking For
• Excellent verbal and written communication skills.
• Strong listening skills and a customer-first mindset.
• Ability to multitask, stay organized, and work independently or within a team.
• Comfort working in a dynamic, high-volume environment.
• Willingness to work in shifts, including weekends.
• Proficiency in MS Office and general computer literacy.
• Background in Home Science is a plus (not mandatory).
• Prior experience (1–10 years) in international voice processes is advantageous.
• High level of professionalism and a proactive approach to client service.
This is an excellent opportunity to join a pioneering company at the forefront of healthcare and technology. If you're passionate about client service and thrive in a global work environment, we’d love to hear from you!
???? Apply now: dhanush.h@telradsol.com
Company address
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Offer ID: #1081782,
Published: 6 days ago,
Company registered: 5 months ago
