Job Description
Careers & Candidates has been engaged by our Client, to source Candidates for
their key Collections role in the AR team.
The company is an ASX listed corporate and based in the E/SE suburbs.
The business offers WFH flexibility, of two days in the office and three at home. There is free on-site parking, too.
The CFO through to the Credit Manager encourage a great level of team work and finance is well respected across the business, as a business partner.
The role has arisen due to a headcount vacancy in the team and there is the potential for a transition to permanency; and the business has a history of offering high performing interim staff permanent roles.
The role's key focus is getting on the phone, with commercial clients. In the majority of cases, clients will have failed to pay within terms, due to issues other than a capacity to pay. For example, the wrong entity may have been invoiced, or the client has meant to pay the invoice, but the payment has been allocated to another invoice. You will then work through the issues and create a payment solution. Where clients are experiencing financial difficulty, then you shall refer the case to the team manager, for escalation.
The right person for this role is able to build rapport with clients and adopt an appropriate style of communication and process, as each situation requires.
And just to reiterate, this is a phone based collections role. So, this role needs a person who values getting on the phone and talking to clients, for the majority of your day. This is not a role where you can rely on emails. This team delivers a higher level of customer service and you will need to be on the phone, speaking with customers.
It is a large volume environment and you will need to have experience using an ERP accounting system, and be able to use Excel for managing allocations. You enjoy getting on the phone and developing relationships with clients.
You need to be available for an immediate start.
It is a great team and a great company to work for. The management team and your (to be) colleagues really do work together to support each other.
their key Collections role in the AR team.
The company is an ASX listed corporate and based in the E/SE suburbs.
The business offers WFH flexibility, of two days in the office and three at home. There is free on-site parking, too.
The CFO through to the Credit Manager encourage a great level of team work and finance is well respected across the business, as a business partner.
The role has arisen due to a headcount vacancy in the team and there is the potential for a transition to permanency; and the business has a history of offering high performing interim staff permanent roles.
The role's key focus is getting on the phone, with commercial clients. In the majority of cases, clients will have failed to pay within terms, due to issues other than a capacity to pay. For example, the wrong entity may have been invoiced, or the client has meant to pay the invoice, but the payment has been allocated to another invoice. You will then work through the issues and create a payment solution. Where clients are experiencing financial difficulty, then you shall refer the case to the team manager, for escalation.
The right person for this role is able to build rapport with clients and adopt an appropriate style of communication and process, as each situation requires.
And just to reiterate, this is a phone based collections role. So, this role needs a person who values getting on the phone and talking to clients, for the majority of your day. This is not a role where you can rely on emails. This team delivers a higher level of customer service and you will need to be on the phone, speaking with customers.
It is a large volume environment and you will need to have experience using an ERP accounting system, and be able to use Excel for managing allocations. You enjoy getting on the phone and developing relationships with clients.
You need to be available for an immediate start.
It is a great team and a great company to work for. The management team and your (to be) colleagues really do work together to support each other.
💡 Quick Summary
Seeking a career-building opportunity? The Collections and allocations position is now open for candidates interested in the Accountant Jobs sector. This role in Melbourne offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Accountant Jobs is a plus.
