Job Description
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Kennect Technologies Pvt Ltd
Sales Executive – Enterprise SaaS
Kennect Technologies Pvt Ltd • Mumbai, Maharashtra • via Glassdoor
16 hours ago
₹5L–₹7L a year
Full–time
No Degree Mentioned
Apply directly on Glassdoor
Apply on SimplyHired
Job description
Sales Executive – Enterprise SaaS
Mumbai | 2–3 years experience | Immediate joiners preferred
About Kennect
Kennect is a modern Sales Performance & Incentive Management platform helping enterprises simplify commissions and drive better sales outcomes.
We work closely with large sales organizations to solve complex incentive challenges through a flexible, cloud-based SaaS product.
The Role
We...
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Axis Asset Management Co Ltd
Customer Escalation and Operations Team Member
Axis Asset Management Co Ltd • Mumbai, Maharashtra • via Apna Jobs
16 hours ago
Full–time
No Degree Mentioned
Apply on Apna Jobs
Job description
Team Member - R&T
Job Title: Team Member R&T Operations
Department: Escalation Team
Position Grade Range: Basis eligibility and evaluation
Location: Lower Parel, Mumbai
Who we Are?
Axis Asset Management Company Ltd (Axis AMC), founded in 2009, is one of India's largest and fastest-growing mutual funds. We proudly serve over 1.3 crore customers across 100+ cities with utmost humility.
Our success is built on three founding principles:
• Long Term Wealth Creation
• Customer-Centric Approach
• Sustainable Relationships
Our investment philosophy emphasizes risk management and encourages partners and investors to move from transactional investing to fulfilling critical life goals. We offer a diverse range of investment solutions to help customers achieve financial independence and a happier tomorrow.
Our recent accolades:
• Great Place to Work Certification (Feb 2024- Feb 2025)
• Brandon Hall Group HCM Excellence Awards for Learning & Development 2022 - Silver Award
• Morningstar Awards 2022: Best Fund House: Equity, Debt & Overall
• Outlook Money Awards 2021: GOLD in Equity AMC of the Year 2021
• World Leadership Congress & Awards 2022: Business Transformation Leadership Awards Digital Transformation Project (Mobile App)
Key Responsibilities:
• Handle escalated customer queries, complaints, and concerns with professionalism and empathy, ensuring that each interaction is approached with sensitivity and a commitment to customer satisfaction.
• Coordinate with internal departments to investigate and resolve issues promptly, facilitating effective communication and collaboration across teams for swift resolution.
• Document escalation cases accurately and maintain detailed records of all actions taken throughout the resolution process, ensuring transparency and accountability.
• Communicate proactively with customers, providing regular updates as well as clear and concise information regarding resolutions, thereby maintaining trust and transparency.
• Analyse trends in escalations to identify underlying problems and suggest process improvements, contributing to the continuous enhancement of service delivery and operational efficiency.
• Maintain compliance with internal policies and regulatory requirements, ensuring all actions and decisions are aligned with company standards and legal regulations.
• Support and handle timely month-end, quarter-end, and year-end reporting related to complaints, ensuring accuracy and completeness in all reports and submissions.
• Manage SEBI and AMFI escalations, addressing regulatory concerns and ensuring proper communication and resolution regarding these authorities.
• Collaborate on process automation initiatives, actively contributing to ideation, testing (UAT), and rollout to improve team efficiency and effectiveness.
• Ensure timely and error-free preparation of Query/Request/Grievance/Complaint MIS, maintaining high standards of accuracy and reliability in management information systems.
• Respond promptly to internal and external queries, demonstrating a commitment to service excellence and timely communication across all stakeholders.
Kennect Technologies Pvt Ltd
Sales Executive – Enterprise SaaS
Kennect Technologies Pvt Ltd • Mumbai, Maharashtra • via Glassdoor
16 hours ago
₹5L–₹7L a year
Full–time
No Degree Mentioned
Apply directly on Glassdoor
Apply on SimplyHired
Job description
Sales Executive – Enterprise SaaS
Mumbai | 2–3 years experience | Immediate joiners preferred
About Kennect
Kennect is a modern Sales Performance & Incentive Management platform helping enterprises simplify commissions and drive better sales outcomes.
We work closely with large sales organizations to solve complex incentive challenges through a flexible, cloud-based SaaS product.
The Role
We...
Show full description
Report this listing
Axis Asset Management Co Ltd
Customer Escalation and Operations Team Member
Axis Asset Management Co Ltd • Mumbai, Maharashtra • via Apna Jobs
16 hours ago
Full–time
No Degree Mentioned
Apply on Apna Jobs
Job description
Team Member - R&T
Job Title: Team Member R&T Operations
Department: Escalation Team
Position Grade Range: Basis eligibility and evaluation
Location: Lower Parel, Mumbai
Who we Are?
Axis Asset Management Company Ltd (Axis AMC), founded in 2009, is one of India's largest and fastest-growing mutual funds. We proudly serve over 1.3 crore customers across 100+ cities with utmost humility.
Our success is built on three founding principles:
• Long Term Wealth Creation
• Customer-Centric Approach
• Sustainable Relationships
Our investment philosophy emphasizes risk management and encourages partners and investors to move from transactional investing to fulfilling critical life goals. We offer a diverse range of investment solutions to help customers achieve financial independence and a happier tomorrow.
Our recent accolades:
• Great Place to Work Certification (Feb 2024- Feb 2025)
• Brandon Hall Group HCM Excellence Awards for Learning & Development 2022 - Silver Award
• Morningstar Awards 2022: Best Fund House: Equity, Debt & Overall
• Outlook Money Awards 2021: GOLD in Equity AMC of the Year 2021
• World Leadership Congress & Awards 2022: Business Transformation Leadership Awards Digital Transformation Project (Mobile App)
Key Responsibilities:
• Handle escalated customer queries, complaints, and concerns with professionalism and empathy, ensuring that each interaction is approached with sensitivity and a commitment to customer satisfaction.
• Coordinate with internal departments to investigate and resolve issues promptly, facilitating effective communication and collaboration across teams for swift resolution.
• Document escalation cases accurately and maintain detailed records of all actions taken throughout the resolution process, ensuring transparency and accountability.
• Communicate proactively with customers, providing regular updates as well as clear and concise information regarding resolutions, thereby maintaining trust and transparency.
• Analyse trends in escalations to identify underlying problems and suggest process improvements, contributing to the continuous enhancement of service delivery and operational efficiency.
• Maintain compliance with internal policies and regulatory requirements, ensuring all actions and decisions are aligned with company standards and legal regulations.
• Support and handle timely month-end, quarter-end, and year-end reporting related to complaints, ensuring accuracy and completeness in all reports and submissions.
• Manage SEBI and AMFI escalations, addressing regulatory concerns and ensuring proper communication and resolution regarding these authorities.
• Collaborate on process automation initiatives, actively contributing to ideation, testing (UAT), and rollout to improve team efficiency and effectiveness.
• Ensure timely and error-free preparation of Query/Request/Grievance/Complaint MIS, maintaining high standards of accuracy and reliability in management information systems.
• Respond promptly to internal and external queries, demonstrating a commitment to service excellence and timely communication across all stakeholders.
💡 Quick Summary
Seeking a career-building opportunity? The Customer Escalation and Operations Team Member position is now open for candidates interested in the Accountant Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Accountant Jobs is a plus.