Job Description
Full job description
Future Leader Opportunity!
Are you a passionate customer service professional, or internal salesperson looking to forge a career into leadership?
We are looking for someone who is passionate about exceptional customer service, thrives in a fast-paced environment and enjoys providing support and solutions. This is a fantastic opportunity for a motivated professional to join a market leader and build a career within a growing national and international company.
This is a full-time position, Monday to Saturday (on a rotating roster). Based in Canning Vale, you will be provided with support and product training so you can succeed in the role!
RESPONSIBILITIES
Providing outstanding customer service via phone and email
Taking sales orders and accurately entering customer orders
Regular communication and interaction with other Stratco team members including store managers
Liaising with manufacturing, retail and dispatch teams on product assembly and delivery
Participate in regular product and sales training
ABOUT YOU
Previous experience in customer service or internal sales
Strong customer focus with a sense of urgency to achieve results
Highly developed interpersonal and communication skills
Ability to multi-task and work in a fast-paced environment
Excellent data entry skills
Previous experience in a busy call centre would be very favourably looked upon
Flexibility to work alternate weekends (Saturdays/Sundays) which will include weekend loadings/penalty rates
ABOUT STRATCO
Stratco is an Australian-owned innovator, manufacturer and marketer of quality building and renovation solutions. With sophisticated manufacturing facilities, retail stores, and professional trade representation throughout Australia and New Zealand, Stratco has supplied a comprehensive range of products to the building and construction industries, and home improvement and DIY markets for over 75 years.
REWARDS & BENEFITS
Health & Wellbeing Initiatives | Traineeship & Apprentice Program | Career Development Opportunities | Paid Parental Leave | Employee Referral Incentive | Stratco Team Member Discount Card | Private Health Corporate Discount | Flu Vaccinations | Employee Assistance Programme
OUR EVP
At Stratco, manufacturing is our foundation, but our people are our future. We empower our team to grow and succeed, within an inclusive and collaborative environment, where every individual matters, and innovation thrives. We are committed to offering fulfilling and rewarding career paths, ongoing learning and development, and recognition for outstanding service. Join us and build the future you’ve always envisaged, while redefining outdoor living and improving the lifestyles of our customers.
Safety is paramount, and we take every measure to ensure our team members ‘Return Home Safe’.
To see more information about Stratco and our careers please visit stratco.com.au/careers
Please note, as part of our standard recruitment process, candidates are required to undergo a pre-employment medical and drug and ******* screening, as well as obtain a National Police Clearance.
Future Leader Opportunity!
Are you a passionate customer service professional, or internal salesperson looking to forge a career into leadership?
We are looking for someone who is passionate about exceptional customer service, thrives in a fast-paced environment and enjoys providing support and solutions. This is a fantastic opportunity for a motivated professional to join a market leader and build a career within a growing national and international company.
This is a full-time position, Monday to Saturday (on a rotating roster). Based in Canning Vale, you will be provided with support and product training so you can succeed in the role!
RESPONSIBILITIES
Providing outstanding customer service via phone and email
Taking sales orders and accurately entering customer orders
Regular communication and interaction with other Stratco team members including store managers
Liaising with manufacturing, retail and dispatch teams on product assembly and delivery
Participate in regular product and sales training
ABOUT YOU
Previous experience in customer service or internal sales
Strong customer focus with a sense of urgency to achieve results
Highly developed interpersonal and communication skills
Ability to multi-task and work in a fast-paced environment
Excellent data entry skills
Previous experience in a busy call centre would be very favourably looked upon
Flexibility to work alternate weekends (Saturdays/Sundays) which will include weekend loadings/penalty rates
ABOUT STRATCO
Stratco is an Australian-owned innovator, manufacturer and marketer of quality building and renovation solutions. With sophisticated manufacturing facilities, retail stores, and professional trade representation throughout Australia and New Zealand, Stratco has supplied a comprehensive range of products to the building and construction industries, and home improvement and DIY markets for over 75 years.
REWARDS & BENEFITS
Health & Wellbeing Initiatives | Traineeship & Apprentice Program | Career Development Opportunities | Paid Parental Leave | Employee Referral Incentive | Stratco Team Member Discount Card | Private Health Corporate Discount | Flu Vaccinations | Employee Assistance Programme
OUR EVP
At Stratco, manufacturing is our foundation, but our people are our future. We empower our team to grow and succeed, within an inclusive and collaborative environment, where every individual matters, and innovation thrives. We are committed to offering fulfilling and rewarding career paths, ongoing learning and development, and recognition for outstanding service. Join us and build the future you’ve always envisaged, while redefining outdoor living and improving the lifestyles of our customers.
Safety is paramount, and we take every measure to ensure our team members ‘Return Home Safe’.
To see more information about Stratco and our careers please visit stratco.com.au/careers
Please note, as part of our standard recruitment process, candidates are required to undergo a pre-employment medical and drug and ******* screening, as well as obtain a National Police Clearance.
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Officer / Sales position is now open for candidates interested in the Retail & Wholesale sector. This role in Perth offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Retail & Wholesale is a plus.