Job Description
Benefits:
Bonus based on performance
Competitive salary
Training & development
We’re a fast-growing marketing and consulting firm with a strong focus on sales, client relationships, and results. We’re looking for a motivated Customer Service Representative who enjoys working with people, solving problems, and supporting both our clients and sales team.
What You’ll Do
Serve as the first point of contact for customers and clients
Answer questions, resolve concerns, and provide accurate information about services Support the sales and consulting teams with client communications and follow-ups Maintain customer records and ensure timely, professional responses Build strong relationships that drive customer satisfaction and retention Assist with scheduling, account updates, and basic administrative tasks
What We’re Looking For
Strong communication and interpersonal skills
Customer-focused mindset with a positive, professional attitude Ability to multitask and stay organized in a fast-paced environment Basic computer skills and comfort learning new systems Previous customer service, sales, or marketing experience is a plus (not required) Self-motivated, reliable, and eager to grow
What We Offer
Competitive pay with performance-based incentives
Training and mentorship in marketing, consulting, and sales Opportunities for advancement and leadership development Supportive, team-oriented work environment Valuable experience working directly with clients and campaigns
If you enjoy helping people, working in a dynamic team, and building a career in marketing and consulting, we’d love to hear from you.
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Representative position is now open for candidates interested in the Retail & Wholesale sector. This role in New York City offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Retail & Wholesale is a plus.
