Customer Support Executive - Part Time (US Shift)

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The Elite Job


Call Centre Trainee/Processor Associate (Fresher Job)
The Elite Job • Kenya • via The Elite Job
13 hours ago
$20–$30 an hour
Full–time and Part-time
No Degree Mentioned
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Job description
At The Elite Job, we are committed to fostering a dynamic and inclusive work environment. As a leading player in the industry, we pride ourselves on delivering exceptional services and creating opportunities for professional growth. Join our team and be part of a company that values innovation, teamwork, and excellence.

Job Description: Call Centre Trainee/Processor Associate

Are you ready to embark on a rewarding career in customer service? The Elite Job is seeking enthusiastic individuals to join our team as Call Centre Trainee/Processor Associates. This entry-level position provides a fantastic opportunity to kickstart your career in a vibrant and fast-paced environment.

Key Responsibilities:
• Customer Interaction: Engage with customers in a professional and courteous manner, addressing inquiries and resolving issues to ensure a positive experience.
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Data Processing: Accurately enter and update customer information in our systems, ensuring data integrity and compliance with company standards.
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Team Collaboration: Work collaboratively with team members to achieve performance goals and contribute to a positive work environment.
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Continuous Learning: Actively participate in training programs to enhance product knowledge, customer service skills, and overall job performance.
• Required Skills:
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Communication Skills: Excellent verbal and written communication skills to effectively interact with customers and team members.
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Adaptability: Ability to thrive in a dynamic environment and adapt to changing priorities.
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Attention to Detail: Strong attention to detail to ensure accuracy in data processing.
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Team Player: Collaborative mindset with a willingness to contribute to team success.
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Customer-Focused: Genuine passion for providing exceptional customer service.
• Qualifications:
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High School Diploma or equivalent.
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Previous customer service experience is a plus but not mandatory.
• How to Apply:If you are ready to kickstart your career with The Elite Job and meet the qualifications listed above, please submit your resume and cover letter through our career portal. Join us in delivering excellence in customer service and shaping a rewarding future with The Elite Job.
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The Elite Job


Customer Support Executive - Part Time (US Shift)
The Elite Job • United Kingdom • via The Elite Job
13 hours ago
$20–$30 an hour
Full–time and Part-time
No Degree Mentioned
Apply directly on The Elite Job
Apply directly on Amazon Jobs
Job description
The Elite Job is a leading provider of innovative customer support solutions, dedicated to enhancing client satisfaction and fostering long-term relationships. With a commitment to excellence, we deliver exceptional service across various industries, setting benchmarks for quality and efficiency.

Job Title: Customer Support Executive - Part Time (US Shift)

Job Summary: As a Customer Support Executive at The Elite Job, you will play a pivotal role in ensuring our clients receive unparalleled assistance and assistance. Operating during the US Shift on a part-time basis, you will engage with customers, address their inquiries, and resolve issues promptly, fostering positive interactions and strengthening our brand reputation.

Key Responsibilities:
• * Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.
• * Provide accurate information regarding products, services, and policies.
• * Troubleshoot and resolve customer issues efficiently, escalating complex cases as necessary.
• * Maintain comprehensive records of interactions and transactions.
• * Collaborate with internal teams to address customer concerns and improve processes.
• * Strive to achieve performance targets and quality metrics.
• Required Skills and Qualifications:
• * Excellent communication skills, both verbal and written.
• * Strong problem-solving abilities and attention to detail.
• * Ability to multitask and prioritize tasks effectively.
• * Proficiency in using customer service software and tools.
• * Previous experience in a customer-facing role is preferred but not required.
• Experience: Previous experience in customer service or a related field is advantageous but not essential. We welcome individuals with a passion for delivering exceptional service and a willingness to learn.

Working Hours: This is a part-time position, operating during the US Shift. Exact hours will be discussed during the interview process.

Knowledge, Skills, and Abilities:
• * Knowledge of customer service principles and practices.
• * Ability to adapt to varying customer needs and situations.
• * Strong interpersonal skills and empathy towards customers.
• * Familiarity with CRM systems is a plus.
• Benefits:
• * Competitive hourly rate.
• * Opportunity for professional growth and development.
• * Flexible work schedule.
• * Dynamic and inclusive work environment.
• Why Join The Elite Job: Joining The Elite Job means becoming part of a dynamic team dedicated to excellence in customer service. We offer a supportive work environment where your contributions are valued and recognized. With opportunities for growth and a commitment to work-life balance, we strive to empower our employees to succeed.

How to Apply: Interested candidates are invited to submit their resume and cover letter via company website URL. We look forward to reviewing your application and welcoming you to The Elite Job family.