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Customer support intern

Place of work Mumbai
Contract type -
Start date -
Salary -

Job details

Job description, work day and responsibilities

Job description
Responsibilities:
• Respond to customer inquiries and provide solutions promptly and accurately through chat-based platforms.
• Deliver excellent customer service by maintaining a positive and professional demeanor.
• Ensure customer satisfaction by addressing concerns, resolving issues, and escalating problems as necessary.
• Convey information, instructions, and explanations to customers effectively.
• Collaborate with team members and cross-functional departments to ensure a seamless customer support experience.
• Adapt to changing priorities and handle multiple tasks simultaneously while maintaining attention to detail.
• Strive for continuous improvement by actively seeking feedback and implementing suggestions to enhance customer support processes.
• Display a high level of empathy and patience in dealing with customer concerns and complaints.

Requirements:
• Strong written communication skills.

Company address

India
Maharashtra
Mumbai Show on map Get directions
Company Name: FreJun
You will be redirected to another website to apply.
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Offer ID: #957876, Published: 5 days ago, Company registered: 1 year ago

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