Family Violence Response Coordinator

The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.

We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whanau and communities.

As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Maori, whanau, hapu, Iwi and communities to realise their own potential and aspirations.

Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.

Permanent full time position avaliabe

About the Role

As a Family Violence Response Coordinator (FVRC), you will deliver regional leadership on family violence matters and support, mentor and provide specialist advice and training to the Case Managers and other employees working with clients experiencing family violence. With your support, our Case Managers can work more effectively with our clients and their family/whanau when they are most in need of help and keep them safe.

You will deliver training for Case Managers on areas including:

Assist clients to understand and obtain entitlements and meet obligations
Interpret and apply relevant legislation/ policy to client situations
Inform clients of local family violence service providers
You will work to build and maintain relationships with approved family violence service providers across the region, developing and maintaining effective links with a range of other people and agencies to maximise services built on interagency collaboration. This includes links with appropriate community groups, professional agencies and other client groups that relate to this work at both a local and regional level. You will keep these providers informed on policy changes and operational processes and provides regular updates to the Regional Commissioner and Regional Director who manage key external relationships.

About You

To be successful in this role, you will demonstrate:

extensive knowledge of community networks, agencies and service providers
proven experience in building strong working relationships, with both internal and external stakeholders
awareness of community and regional issues
experience facilitating and delivering training in both group and one-to-one situations
outstanding problem-solving and decision-making skills
strong planning, organising and self-management skills
integrity, accountability and sound judgement
A full and clear NZ driver's license is required as you will be required to travel to fulfil job requirements.

In your cover letter please make sure you outline what skillset you bring to the role as well as your strength in relationship management and training and facilitation skills. If you embody the above and have the passion for helping vulnerable people, we would like to hear from you.

Position Description

https://www.msd.govt.nz/hr/documents/position-descriptions/dce-service-delivery/client-service-delivery/family-violence-response-coordinator.docx

Salary range: $102,533.00 - $124,402.00

How to apply

To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form.

Note: Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the key responsibilities listed in the position description.

All applications must be made online. If this is not possible or if you have any queries, please contact us at jobs@msd.govt.nz

Internal MSD Employees - please apply through your myHR portal at work. This will ensure that your myHR employee profile is visible as internal candidate.

Closing date: Monday 2 June 2025

Joining us

Joining MSD means being part of a whanau that celebrates the diversity each individual represents. We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. We are a Treaty partner committed to strengthening relationships with Maori, Hapu, Iwi and communities to realise their own potential and aspirations.

If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.

MSD has a COVID-1+ vaccination policy that encourages, but does not require, employees to be fully vaccinated for COVID-1+ and its variants, unless the role is identified as requiring vaccination at the time.

 
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