French Bilingual Office Manager, Donation Relations – Onsite

Job description
#HiringNow Office Manager in London, ON!

Join a respected organization in the charitable donation processing and nonprofit support sector, known for delivering exceptional service and making a meaningful impact. We are currently seeking an Office Manager, Donation Processing Centre for a 3–6 month contract with strong potential for permanent hire. This position requires onsite presence at the London, ON office.

Position: Office Manager, Donation Processing Centre – Contract Role
Type: Contract (3–6 months), with high possibility of permanent hire
Schedule: Full-time hours, Monday to Friday (8:30am – 4:30pm)
Location: Onsite – London, ON ( Westminster )
Accessible with public transportation and parking available
Salary: $28–$31/hour (depending on experience)
Language Requirement: Bilingual in French and English (spoken and written fluency required)
Experience Required: Min 3+ years in operations, management, team leadership or transferrable experience

Advantages
- Leadership Opportunity: Manage a collaborative onsite team and lead operations in a mission-driven environment
- Bilingual Advantage: Utilize your French and English skills in a professional, high-impact setting
- Onsite Engagement: Be the face of the office and play a key role in creating a positive, efficient work environment
- Growth Potential: Strong chance to convert to a permanent hire with a growing organization
- Meaningful Work: Contribute to nonprofit support services and help teams deliver value to charitable organizations

Responsibilities
- Lead and support the donation processing team in daily tasks and resource coordination
- Ensure high-quality client service and uphold data integrity through regular checks and timely investigations
- Approve team schedules, bank hours, and maintain open communication with the VP of Client & Partner Engagement
- Complete donation-related tasks, including batch commitments, cheque deposits, and backup for DSL letters
- Train and coach team members, maintain high morale, and foster a collaborative team culture
- Manage inventory, office supplies, and relationships with vendors, including property management
- Coordinate and document internal processes, mail receipts, and monthly reporting to Finance
- Handle any escalations and ensure smooth operations throughout the day

Qualifications
- Minimum 3 years experience in nonprofit operations, donation processing, or team management
- Strong leadership, organizational, and interpersonal communication skills
- Bilingual fluency in English and French (spoken and written) –Mandatory
- Proficiency in Raiser’s Edge (or other CRM systems), MS Office Suite, and tech-savvy mindset
- Experience in a nonprofit or charitable organization environment is a asset
- Ability to multitask, solve problems, and maintain professionalism under pressure
- Bachelor’s degree in Nonprofit Management, or related field – OR equivalent experience asset

Summary
Are you an experienced office leader fluent in French and English with a passion for nonprofit service? This full-time contract position is an exciting opportunity to manage the daily operations of a vital donation processing centre in London, ON. With a strong chance of becoming permanent, this role offers great stability, leadership growth, and the chance to make a real difference. Apply now if you meet the qualifications!

Position: Office Manager, Donation Processing Centre – Contract Role
Type: Contract (3–6 months), with high possibility of permanent hire
Schedule: Full-time hours, Monday to Friday (8:30am – 4:30pm)
Location: Onsite – London, ON ( Westminster )
Accessible with public transportation and parking available
Salary: $28–$31/hour (depending on experience)
Language Requirement: Bilingual in French and English (spoken and written fluency required)

To apply, use the posting link OR send your updated resume to [email protected] with the subject line:
"Office Manager – Donation Processing Centre London ON"

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.