Global Banking & Markets Operations - Client Implementation - Senior Analyst - Bengaluru

Description
GLOBAL BANKING & MARKETS

We make markets in and clear client transactions on major stock, options and futures exchanges worldwide. Through our global sales force, we maintain relationships with our clients, receiving orders and distributing investment research, trading ideas, market information and analysis

OPERATIONS

Operations is a dynamic, multi-faceted division that partners with all parts of the firm to provide banking, securities, and asset management services to clients around the world. In addition, Operations provides essential risk management and controls to preserve and enhance the firm's assets and its reputation. For every new product launched and every trade executed, it is Operations that develops and manages the processes and controls that enable business flow.

YOUR IMPACT

Our Bangalore Client Implementation team “CI” is seeking an energetic and detail-oriented professional to help facilitate the client onboarding process to ensure due diligence is performed in compliance with trading regulations and new account opening requirements. In this role, you will manage key client relationships within the Global Markets Division and interact with Sales, Compliance, Credit, Risk, Legal and Operations stakeholders to ensure the effective onboarding of clients to Goldman Sachs.

As a member of the Client Onboarding “COB” organization, this individual will review client documentation and approve new accounts across all products and business lines. You will need to be a quick learner and understand the regulatory environment to ensure that we are managing risk to protect the firm and our clients. It is critical that this person have the organizational skills needed to effectively prioritize requests, meet deadlines and communicate to all levels of the organization to facilitate an excellent client onboarding experience.

OUR IMPACT

Client Implementation manages key client relationships for the firm to help facilitate the front-to-back coordination and setup of trading relationships for the Global Markets Division. The team is business and/or client-aligned and serves as the central point of contact working closely with internal stakeholders to understand dynamic changes in commercial demands for the business they support. This team has regular engagement with clients and an in-depth understanding of the regulatory environment to effectively identify risk and escalate concerns with precision and accuracy.

A positive and efficient onboarding experience helps set the tone of the relationship with our clients and we are highly focused on providing white glove service to ensure that the Goldman Sachs’ onboarding experience is best in class. We work directly with our clients to obtain documentation requirements required to meet our compliance and regulatory obligations required to setup a Global Markets relationship for any instruments traded across Fixed Income (including Derivatives, FX and Commodities), Equities and Prime Services.

The CI team approves all new client trading accounts and coordinates additional trading features/account types for existing clients including client maintenance and data quality management. Having a working knowledge of the operational flow of a wide variety of products is an asset. The team also works closely with Technology to design new system enhancements to improve efficiencies, and with Compliance to define and implement firm policies and controls.

HOW YOU WILL FULFILL YOUR POTENTIAL

In this role, you will be expected to engage with clients and interact with the Business, Compliance, Credit, Legal and Operations stakeholders to ensure effective onboarding of clients. You will need to be a quick learner and understand the regulatory environment, including multiple new regulations, to identify risk and escalate concerns while ensuring to protect the firm and our clients. They will be required to have the ability to prioritize, meet deadlines and communicate to all levels of the organization. Key responsibilities being:

Develop expertise in the Firm’s Anti Money Laundering due diligence policies
Approve the opening of new accounts
Design procedures to reflect changing regulatory requirements
Devise and implement process improvement efficiencies
Coordinate with internal and external clients to obtain relevant onboarding requirements
Reaching out to obtain AML information and documentation from the client/business
Answering queries about client accounts/relationships
Project management ranging from small enhancements to large-scale, global initiatives
Ensure all communication is of the highest professional standard to maintain client service excellence
Timely and effective escalation of potential relationship issues and devising possible resolutions
Taking responsibility for delivering against commitments
Participate in regular meetings to maintain clarity and consistency surrounding workflow
Develop required reporting and identify and implement efficiencies
BASIC QUALIFICATIONS

Bachelor’s degree
Client Service: Ability to build global relationships and communicate complex issues to a wide array of clients with differing levels of product experience.
Communication: Strong communication, organizational, and interpersonal skills with the confidence to engage professionally and persuasively with clients and senior figures within the firm.
Leadership Capabilities: Ability to think critically and apply thought leadership
Accountability: Self-motivated and proactive team player who takes ownership of projects with the aptitude to manage clients’ expectations and follow-through with professionalism
Team Player: Thrives in a teamwork-oriented environment and works well under pressure
Operational Experience: Onboarding, operational and/or reconciliation experience is a plus
Analytical Skills: Analytical skills, problem solving ability with meticulous attention to detail
Business Intelligence: Ability to analyse data and configure operational metrics through self-service tooling. Experience with Alteryx, Tableau, SQL, Data Warehousing, Defensive Design Methods and RPA robotics is also a plus
Technical Skills: Expertise in Microsoft Office (Outlook, Word, Excel, and PowerPoint) required and the ability to work with web-based applications
Process Improvements: Driving Regulatory Implementation, Orchestration and Workflow Uplifts
Results-Oriented: Ability to handle time-sensitive projects while focusing on the quality of work delivered, and helping lead projects to a successful conclusion
Professional Maturity: Ability to manage confidential information with excellent judgment
Prioritization: Deadline driven with the ability to multi-task and work in a fast-paced environment
ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 186+, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2025. All rights reserved.

Goldman Sachs is an equal employment/affirmative action employer